Katherine Lloyd

NAME Katherine Lloyd
JOB Administration and compliance manager
AREA OF WORK Facilities management
EMPLOYER AMEC Building and Facilities Services
QUALIFICATIONS BSc real estate and leisure; MSc facilities management, University of the West of England

I really enjoyed my degree and upon discussion with my tutor the MSc in facilities management (FM) seemed the perfect option to move my studies forward. Until deciding to undertake the masters, I was unaware of the industry so I undertook three months’ work experience to gain an insight.

My job

I am the administration and compliance manager providing FM expertise and services for a major client, as I wanted to start my career in an operational role. My responsibilities include administration, information and record management, finance and office management. I ensure compliance with safety, health and environment regulations and make sure that our service delivery meets client expectations. Daily tasks include arranging service level agreements and key performance indicators and liaising with clients and subcontractors. I’ve attended a professional skills development programme and placements on various sites. While moving around and being away from home was challenging, I have been able to experience different ways of delivering FM.

My future

Later in my career I would like to pursue consultancy work but for the present I’m getting as much exposure to operational FM as possible. The potential within the industry is vast so I hope to progress to a challenging position.