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A career in human resources is all about ensuring that an organisation has the right people to work for it and that their rights and benefits are effectively administered. Recruiters in HR are looking for individuals to look after aspects of an organisation’s functioning such as employee relations, applying and advising on employment law, health and safety, pay and benefits, recruitment and training. Careers in recruitment might involve working in a large organisation to take on new employees, or working as a recruitment consultant for a recruitment agency. The latter will entail tracking down new business (finding organisations who would like help recruiting new staff) and matching jobhunters to these positions.
Finding a job in HR can be tricky, since human resources tends to be just a small part of an organisation’s business. There are a few human resources graduate training schemes, which tend to form part of a large intake of graduates into various areas of a large organisation. If this appeals to you, target your applications to organisations or sectors that interest you – but be aware that there will probably be only one or two entry-level positions with employers.
Positions won’t necessarily be described as ‘graduate’ jobs in HR. Look for job adverts in the HR press, such as the newsletter of the Chartered Institute of Personnel and Development (CIPD – the professional body for HR), People Management or Recruiter Magazine. It’s also worth looking at national and local newspapers, as well as regional magazines. Some publications may advertise HR jobs on specific days – The Guardian on Saturday, for example – or in their general recruitment section. There may also be HR jobs advertised with local recruitment agencies and job centres. Speculative applications can sometimes be successful. Find out the names of contacts from The Personnel Manager’s Yearbook (AP Information Services) and The UK Directory of Executive Recruitment Consultants (The Executive Grapevine). Many positions are filled by word of mouth, so networking is key: if you’re a CIPD member, go to branch meetings and let people know you’re looking for work.
You need to be a certain type of person to work in human resources and it’s essential to have the right skills. That’s not to say that qualifications aren’t required – it’s a competitive area so it helps to have a good degree, in any discipline.
If you really want to stand out, consider studying for a qualification from the CIPD. This organisation runs courses in all aspects of the field, including basic introductions, undergraduate and postgraduate courses and senior management courses. Your commitment to the industry will be obvious if you choose to study, and some employers may encourage you to study part time once you start work.
Useful skills for a career in HR and recruitment include:
Work experience is highly valuable in human resources, particularly if it’s in a relevant area. Any job can give you useful experience, particularly if you use the opportunity to observe people’s interactions, as an understanding of human behaviour is essential for HR roles.
Competition for jobs in human resources is high so be prepared to start at the bottom of the ladder. It’s often necessary to get experience in another office role, such as administration, before you can progress to a position in human resources. Sideways moves into the sector are quite common. You can improve your chances if you keep up to date with trends and practices in the sector. If you’re interested in training roles you’ll need to know about training legislation – look for the Skills and Training Handbook (Kogan Page) in your local library or careers centre.
You’re likely to have one or more interviews but formal assessments are uncommon. Questions will probably be designed to find out about your interpersonal and team skills – be prepared to give examples to back up your claims.
In the course of a day you will have a variety of very different tasks. These may encompass routine administrative duties such as taking care of payroll and entering information about employees, but you’re also likely to spend some time dealing with individuals’ concerns and working with people. You might advise an employee on how to deal with a difficult manager, provide advice on maternity leave, or interview prospective employees.
Human resources is an office-based role. You will spend a large proportion of the day at your desk and much of the rest in meeting rooms. But you won’t work in isolation – there’s usually a good team spirit and you’ll spend a lot of time talking and interacting with people.
Many human resources professionals work across the board while others specialise in certain areas. A small employer may only have one personnel manager, who covers all areas. You’re more likely to focus on one area if you work for a large organisation with a big HR department. Areas of work include:
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