IT services
- Search for graduate jobs in IT services by typing 'IT services' into the job search box on the TARGETjobs IT homepage
The IT services business is about relating expertise in technical specialisms to a customer’s business needs, to improve the efficiency of their current processes or to provide a technology system for a new aspect of their business.
The scope of IT services is broader than consulting and covers a longer period of time, from understanding a customer’s problem and developing a system, to installing it and providing training. The IT services company may then run and support the IT for the customer through an outsourcing agreement.
Many of the larger IT companies and consultancies have embraced the area of IT services as customers are keen to seek their technology solutions in one place. For this reason, IT services organisations cover a wide range of technology expertise in areas such as security and mobile communications, and have in-depth knowledge of many business sectors, including energy and space.
Graduates need the right mind-set to work in IT services
Those who do well are willing to learn and are flexible about where they will work and the types of role they will take on. If you want to develop technology for technology’s sake or do the same thing day after day, it won’t be right for you. The work is customer focused and project based.
Recent business developments include shifts to using outsourcing and offshoring models for development and service provision. The technology stays the same, but additional skills are required to manage remote projects and ensure that customers receive a high standard of service.
Applying for graduate technology jobs in IT services
Many organisations recruit graduates from a variety of degrees, but it’s essential to have a keen interest in IT. Work experience is desirable, but it doesn’t have to have been within an IT organisation.
IT services graduate recruiters look for evidence that you can take responsibility for customers and work in a team. Technical skills such as an appreciation of modern programming languages and database understanding can be useful. Good interpersonal skills, verbal and written communication skills and ‘get up and go’ are important.
How to get a graduate role in IT services
Graduates gain a variety of experience from the outset, typically joining a training programme that provides basic business skills. Careers can then progress in a variety of directions as experience is gained. You can pursue a technical or a business career path, or even do both.
Choose this IT career area if…
- You are passionate about providing exceptional customer service.
- You want to use technology as a tool to solve real-world problems.
- You are keen to learn and willing to turn your hand to different roles and tasks.
