Retail merchandiser

Retail merchandisers work closely with company buyers to maximise profitability by predicting and monitoring sales trends and accurately controlling stock levels.
Merchandisers play a key role within a company as profitability can be affected by how successfully they undertake their work

Retail merchandiser job description: Typical employers | Qualifications and training | Key skills | Useful links | Find jobs and courses

Typical responsibilities of the job include:

  • working closely with buyers and other merchandisers to plan product ranges
  • meeting suppliers, distributors and analysts
  • managing budgets
  • predicting sales and profits
  • using specialist computer software including databases
  • visiting manufacturers, stores and suppliers
  • negotiating prices, quantities and delivery time-scales
  • supervising and training junior staff
  • managing levels and distribution of stock
  • handling supply/production problems as they arise
  • setting stock promotions/price reductions as appropriate
  • promoting best selling items in order to maximise profits
  • making financial presentations to senior managers
  • assessing sales performance of ranges.

Merchandisers play a key role within a company as profitability can be affected by how successfully they undertake their work: through shrewd planning, careful purchasing and sensible promotions profits can be enhanced.

Typical employers of retail merchandisers

  • the fashion industry
  • national and independent retailers
  • department stores
  • manufacturers
  • chain stores
  • supermarkets
  • wholesalers
  • internet/mail order companies.

Vacancies are advertised by careers services, specialist recruitment agencies, online, in national newspapers and publications such as Retail Careers, Retail Week, Draper's Record (for fashion buying vacancies), Retail Moves and The Appointment. Speculative applications should be sent to the merchandising department of major employers.

Qualifications and training required

A qualification in a relevant subject such as business, marketing, mathematics, statistics, accountancy, economics, operational research, IT/computer studies or management can be advantageous.

Relevant retail or office work experience is necessary. This can be gained via vacation placements, sales assistant jobs or general graduate store management training programmes.

Key skills for merchandisers

  • commercial awareness
  • confidence
  • able to cope with pressure
  • good team-working skills
  • communication skills
  • interpersonal skills
  • analytical skills
  • numerical skills
  • IT skills
  • decision-making skills
  • organisational skills.

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