The overview

Abercrombie & Fitch is a clothing retail company. The company operates out of its own stores and an online business, selling specific brands – Abercrombie & Fitch, Abercrombie Kids, Hollister and Gilly Hicks. The first two brands target younger generations; Hollister provides casual wear; and Gilly Hicks specialises in women’s underwear. Each of the four brands is considered to be ‘all American’, with nods to certain geographical regions. For example, the Abercrombie & Fitch brand is tailored to teen and young adults with an eastern American coast slant on style and Gilly Hicks is marketed as being ‘inspired’ by Australia.

The company currently has stores in the United States of America, the UK, Canada, Japan, Denmark, Italy, France, Spain, Germany, Belgium and Singapore.

Creating an image

As might be expected of a clothing brand, image is a key concern at Abercrombie and Fitch. Marketing tends to have an ‘in your face’ attitude, and adverts are intended to be provocative and sexy. The company also employs assistants in store, known as ‘models’, to wear the clothes and promote the brand to customers. One of the employees in the company’s recruitment video stresses that the stores are representations of the people who work in them – employees are expected to be ambassadors for the brand.

This image is not just apparent in the impression given by staff and marketing, but also in the whole layout of the stores. In keeping with the themes of each brand, the design of stores and even the music in each is meant to appeal to the clientele walking through the doors.

Growth

Abercrombie and Fitch is in the process of an aggressive expansion policy. Building on its strong American base, the company plans to have stores all across the globe by 2016.

The company is particularly strong in ecommerce, having developed its key brands alongside specific websites designated to each. Abercrombie & Fitch has taken advantage of the growth in online shopping: in 2010, around 10% of the company’s total net sales were via online services.

Rankings and Awards

  • Ranked 132 in the 2011 Guardian UK 300
  • Ranked 241 in Deloitte's Global Powers of Retailing, 2012
  • Ranked 651 in 2010’s Fortune 1000, a list of the 1000 largest American companies according to revenue
  • Listed as one of Best Places to Work for LGBT Equality, Human Rights Campaign, in 2008, 2010 and 2011.

Why work here?

  • Swift progression to store management and early responsibility, including managing large numbers of staff while still in training.
  • International expansion plans may bring global career opportunities in the future.
  • The benefits package includes financial planning assistance and counselling services.

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