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Maxine Reid

Glasgow Caledonian University, 2014
Trainee Technical Analyst

Learning in action

When I think about it, I’m amazed at how much I’ve achieved during my time here. I enjoy pushing myself and I’ve challenged myself on C# and SQL in particular.  I’ve found that there are lots of opportunities to learn about new technologies, as well as build from scratch.  Unlike what happens at university where it’s all just theory, it’s great to see something that’s going to be used within the business.

Career development

I recently had the opportunity to work in our small New York office on a three-month secondment. That was an amazing experience at every level. I was the face of IT, and didn’t want to let the IS team down!  I worked closely with a third-party support vendor, as well as implementing new tech including Cisco Meraki and an ACS server. It was interesting work and I learned a lot in a short time. I would thoroughly recommend this to any future graduate.

Delivering expertise

Back in Edinburgh, I’m working on rolling out the cloud networking Meraki system to this office and beyond.  I’m also part of a project team rolling out Bomgar for remote support.  It’s really good to be the networking team member on these kind of projects.  I enjoy pushing myself and I’m pleased at the breadth of day-to-day tasks generally.  I want to continue to learn about technologies used within the server or networking teams, and improve my trouble-shooting skills.

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