Deloitte's interview questions explained
At Deloitte's Final Stage Assessment you can expect an interview, a presentation and (for some candidates) a group exercise. The firm reminds candidates to relax, listen carefully and express themselves carefully. Additionally, it advises applicants to 'review your Immersive Online Assessment feedback report and consider the questions you’re likely to be asked'. Below are examples of the kinds of questions you could be asked at different stages of the intern and graduate recruitment processes at Deloitte – and advice on how to show recruiters, in your answers, that you possess the competencies they're looking for. Even if the questions you're asked are different, practising how you'd answer these will be great preparation for your interview.
How to approach the question: Employers always tell students to use examples in their interview answers, and this is no different. You can demonstrate your commercial awareness and career motivation by giving a couple of examples about what Deloitte is currently doing.
The points you make should show that you have thoroughly researched the company – simply referring to Deloitte’s annual turnover or first quarter results doesn’t really say very much and won’t make you stand out from the competition. You can still cite these results, however, as long as you talk about what they mean. Think about other recent developments – for example, how will Deloitte’s recent acquisition of Market Gravity impact the firm's consulting business? Explain how these developments are relevant to you and your interests.
Don’t say: Anything to do with a ‘strong reputation for excellence’, ‘the chance to work with pioneers in their fields’, ‘working within a true meritocracy’ or anything that sounds equally sycophantic.
If you were running Deloitte for a day, what would you do?
How to approach the question: Deloitte is looking for someone who can make and implement clear decisions, and has exceptional planning and organisational skills. You will likely face follow-up questions that challenge your opinions; your interviewer will play Devil’s advocate to make sure you have considered things from every angle.
You could suggest, for example, that you would identify a number of areas for the business in the technology sector. If you gave an example, you would have to consider the potential impact on Deloitte’s other geographical markets and additional service lines, as well as the long term impact on business development in these areas.
Don’t say: You would make wholesale changes and focus only on one or two markets alone. The example above highlights the technology sector, but remember to think about how your actions here impact on the rest of the business. You can easily fall into the trap of focusing only on what you are interested in, rather than what’s in the best interests of the international business as a whole.
What challenges is Deloitte currently facing?
How to approach the question: This is a particularly fun question because you can really sell yourself in terms of what value you could bring to Deloitte and highlight your commercial awareness. The best place to start is the 'Newsroom' section of Deloitte's website. You need to take some company news and spin it around to relate to what you do. Just relaying a piece of news that the recruiters are already aware of isn’t enough; you need then to be able to say, ‘What this means for the company is x’, and, even better, ‘This is what it means for the division I’m applying to, and how it might affect things we have to consider here in Britain’.
Don’t say: That the current economic climate makes things difficult for Deloitte. You’ll need to know plenty about local, national and international economics, certainly, but this is the bare minimum – you need to be more specific.
What does the ACA (or another professional qualification) involve?
How to approach the question: Everyone is going to go to Deloitte’s webpage and note down its content. The problem with this is that Deloitte’s website doesn’t actually provide much information about the ACA qualification, aside from the absolute basics. A more interesting candidate would investigate the providers of the ACA qualification and find out who Deloitte’s specific training partners are. Contracts for this kind of training vary quite a lot in the industry, so it’s useful to keep up to date with the different partnerships. The content of the ACA will always stay the same, but how it is taught and how much personal study is involved will vary, so look into this to help your answer.