IT Business Analyst
E.ON provides electricity and gas to millions of customers across the UK. Our vision is a simple one: we want to be the trusted energy partner for our customers. We back technologies like Combined Heat & Power (CHP) that recycle heat and lower bills. With 23 wind farms and the country’s largest biomass power plant, we’re major investors in renewable and alternative energy. And we won Large Supplier of the Year in 2014 and came top for Overall Customer Satisfaction in 2012 and 2013 at the uSwitch Energy Awards. It’s a record we’re proud of and with your help, one we’ll maintain.
E.ON IT aims to become the recognised leader for IT in the energy utility sector, delivering the best value services to support E.ON’s core business activities.
What you’ll do
Your role will typically involve:
• Digitalisation of systems and Big Data analytics
• Smart Homes, Metering and Grids
• Cyber Security and Business Resilience
• Infrastructure design, optimisation and process support
• Change design and implementation and understanding business impact
• Stakeholder management, in particular troubleshooting and resolution
What we’re looking for
You’ll be an individual who has incredible drive and is delivery-focused, with experience in working to tight deadlines. You’ll have good analytical skills and the ability to identify, understand and articulate document information and recommendations. Having a strong customer focus is also important, alongside good interpersonal skills.
Ideally, you’ll demonstrate the ability to identify and analyse situations by isolating key issues, evaluating relevant data and drawing appropriate conclusions. You’ll have knowledge in a range of systems analysis techniques, and also within process and design techniques. You’ll have an understanding of application test concepts and approaches to testing. Knowledge of Windows, MS Office, UNIX and Linux operating systems is essential.
A background in application development and deployment techniques is also useful, along with knowledge of the Prince2/APMP or equivalent project management methodology and ITIL or equivalent service management processes.
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