Graduate Talent Solutions

Customer Support Executive

The Company

A leading IT software solutions company based in Bracknell, Bershire are offering exciting opportunity for an ambitious graduate to join the business as a Customer Support Executive for a brand new cloud based software application.

What you get

  • Competitive starting salary
  • Excellent scope for progression
  • Training and development
  • Rising salary
  • Joining and established and secure company
  • Pension

The Role

This role is a Customer Support Executive and will based in Bracknell, Berkshire. Work activities will include but not necessarily limited to the following:

  • To become an expert in the software and its uses within the customer's business.
  • Support the product development effort, including attending meetings with the development team.
  • Assisting with product testing prior to release.
  • 1st level customer support, including diagnosis of bugs and user errors.
  • Collect requirements from users and vendors on potential enhancements and make recommendations on development of the system based on customer feedback
  • Support to the sales team
  • Reporting

You

  • Educated to degree level in Computer Science, Business Computing or Business Information Technology
  • Computer literate with knowledge in Word, Excel, PowerPoint etc.
  • Positive outlook and warm manner
  • Confident in dealing with clients in person and via the phone or email
  • Self-motivated, with a strong desire to succeed
  • Full UK driving licence

Benefits

  • Join an established company
  • Competitive salary
  • Training and clear personal development plan
  • Working with cutting edge cloud based software

If you are interested in this placement please apply by clicking on the link below or contact Graduate Talent Solutions for further details.

Graduate Talent Solutions is the UK's leading graduate recruitment specialists with nationwide opportunities for graduates across all industry sectors, including; HR, Engineering, Business, Marketing, Finance, Construction and ICT. We place graduates in permanent positions with our clients, as well as 5-6 month paid work placements directly linked to your future career choice - more than two thirds of our placements directly end with permanent graduate positions.

Graduate Talent Solutions is part of Nicholas Associates Group, a market leading partner of choice for talent management solutions, from Apprentice to Boardroom. For us, it's all about enabling people to be their best.

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