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Financial Services Complaint Handler

Huntswood is on the lookout for the next generation of complaint specialists, and that could well be you. 

Huntswood is the UK's leading specialist resourcing and consultancy firm focused on governance, risk and compliance in the areas of regulatory conduct and financial crime. We work with high profile clients, including banks, insurance firms, and wealth management companies, to be there when they need us most. 

We're based in central Reading, as well as having sister sites in Andover, Liverpool, Leeds and Cardiff. Huntswood are looking for graduates to join them on a contract basis as a complaint specialist to work on a long-term basis supporting one of our major clients in the banking industry.

Your main role will be

  • To investigate customer complaints by reviewing all evidence to ensure the right outcome for the customer is made
  • Managing your own workload in a targeted environment
  • Complying with policies, processes and procedures relevant to your role
  • To use MS Office and navigate through many IT systems

We offer a highly competitive day rate and an opportunity to work in a dynamic, fast paced and professional environment that provides great insight into the world of banking and contracting.

Contracting can offer great flexibility. It can be an opportunity to fill a gap whilst deciding on your future career, or could be the start of a new career path. Many new entrants forge successful careers moving into management and operations roles. 

All different kinds of people work for Huntswood; while experience in customer service or finance could be useful, we're more interested in what you're like as an individual; we're after good communicators who are able to analyse and summarise information and explain it in a way that's easy to understand.

"It's not just about what we do, but the way we do it. And it's our values that make us special."

Interested? Apply now.

Remember to mention TARGETjobs when contacting employers!