Who we are...
Majestic Wine is the UK’s largest specialist wine retailer. We pride ourselves on our enthusiastic, knowledgeable and friendly people, who working as part of a close-knit team, deliver exceptional customer service in vibrant and fast paced retail environments.
There are many things that stand Majestic apart from other retailers. This includes our extensive range of quality wine, our approach to selling it by the mixed case and our expert people. We offer wine tasting available in store every day and the expertise of our team ensures a strong customer focus. All these things come together to make us unique and give us the extra personal touch we’re so proud of.
What we offer...
A management career with us will be truly personal to you.
Here at Majestic we offer a Retail Management scheme where everyone starts as a Trainee Manager. This means you learn from the ground up about how to deal with customers and how to successfully grow a retail business. By improving your product knowledge you will also be able to deliver the outstanding level of customer service which is a key component of Majestic’s continued success.
Our passion for people shines through in everything we do, from the fantastic service we offer our customers in store to the support we give to the people in our teams. When you join us as a Trainee Manager, you’ll also realise it’s an approach that’s reflected within the friendly retail team environment and also at the training days you’ll spend at our Support Centre in Watford.
From day one you will be interacting with our customers and making a major contribution to your team and the business. Our customers appreciate that new Trainee Managers will not know everything, but a smile and a friendly chat at the tasting counter always breaks the ice and who knows maybe they will be able to teach you something! Your input really matters and we encourage creativity and bringing new ideas to work.
What You Will Be Doing...
Put simply, there’s no such thing as a typical day at Majestic.
Whether you’re serving our customers, helping to plan the drinks for a customer’s wedding or making deliveries in one of our vans, you’ll face new experiences each and every day. Each day is full of activity and whether you are lifting boxes of wine and creating eye catching displays or navigating your way around the city centre with a van load of champagne you certainly will not be bored! You’ll have the chance to develop your commercial and management skills, learning how to run a store by actually running a store. The knowledge you gain from the courses you attend at the Support Centre complement and enhance this store based training. As a Trainee Manager you would typically work in two stores before applying to become an Assistant Manager after around 12 – 18 months. Due to our culture of promoting from within, in just two to three years you could be managing your very own store, team and sales targets.
There are also various opportunities to eventually move into different areas of the business if you would like to develop your Majestic career outside of retail. What’s more, we’ll always treat you as an individual – and give you the personal support and training you need.
The Type of Applicant we are looking for...
There’s a lot more to our people than their Qualifications.
We want people on our team who are real individuals and who share our commitment to customer service. We should also point out that you don’t need to be a wine expert – as long as you have a genuine enthusiasm for learning about the product and excellent people skills, our training will give you the opportunity to progress in the world of wine. We put every Trainee Manager through the WSET Level 2 Award after six to nine months in the company, with the opportunity to progress onto the Level 3 and 4. This greatly increases your wine knowledge and improves your confidence in dealing with customers along with igniting your passion for wine. Furthermore, we offer fantastic training in business management and sales and we are looking for applicants that want to be our leaders of the future.
We also need you to be flexible. Not only must you be willing to contribute to every aspect of store life, you’ll need to be happy to work in several different stores in order to progress. We have over 200 stores throughout England, Scotland and Wales, so there are plenty of opportunities to progress and get promoted. A driving licence is essential too, as we offer our customers free delivery and you’ll need to be able to drive our company vehicles to offer this personal service.
So if you’re passionate about wine and people, and inspired by the idea of starting a retail management career that’s truly personal to you, we’d love to hear from you.
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