Project Manager

Job Purpose

McDonald’s has a progressive approach to IT and in its quest to become the UK’s best loved, the IT agenda is ambitious and exciting. The IT department runs on average 70+ projects a year. Some of these are pure and simple technology refreshes, others are systemic business change initiatives. The Project Manager role is key to the success of many of our important projects, and could ultimately make a huge impact in our 127,000 restaurants worldwide. Therefore, to succeed in this role, the candidate must be proactive, organised and collaborative with the ability to achieve results through people.

The successful candidate will be responsible for developing and managing technology projects including their cost, time and scope. Responsibilities comprise of: project planning, creating communication plans, allocating tasks and setting milestones. Externally, the department’s customers come from every function within the business, and often multiple departments will make up both project teams and the stakeholder group, which makes strong stakeholder management a cornerstone of this role. In undertaking this work, it is essential that the project manager seeks a collaborative approach with the many specialised teams within the department, but specifically with the Test function, Architecture and Governance, Business Analysis and Communications.

Principal Responsibilities

The principle responsibilities for this role include:

  • Create & manage project plans
  • Define project schedules, allocate resources and monitor progress
  • Align project objectives with company goals, and make sure project team is clear on objectives
  • Lead meetings and set expectations for project team
  • Deliver and install technology solutions
  • Help project team with the design and development of project tasks
  • Lead process of issue identification and resolution
  • Manage risk tracking process
  • Ensure all project interdependencies are mapped and tracked
  • Monitor and manage scope, utilising Change Management practices when required
  • Manage and track project budgets
  • Manage all documentation
  • Produce regular project reporting to Project Management Office (PMO) standard
  • Work multiple projects simultaneously
  • Foster partnership with customers/stakeholders/sponsors


The key relationships for this role include:

  • Internal - IT Department Senior Leadership Team, Heads of Test, Architecture, PMO, Business Analysis
  • Internal - Heads of, Directors and VP's of other head office departments, plus team members at all levels
  • External- Suppliers and Vendors of specialist project related services

Knowledge and Experience

The desired knowledge and experience for this role include:

  • 1-2 years’ experience within project management
  • Detail-oriented
  • Thrives in collaborative environment
  • Ability to build strong relationships and get the best out of team members
  • Good communications skills, with customers, team and stakeholders, both written and verbal
  • Business & IT strategy experience
  • Customer-focused mind-set
  • Leading multi-skilled teams to desired outcomes
  • Good skills using MS Office and MS Project
  • Knowledge of retail environment highly desirable
  • Curious and Resilient

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