I chose to apply to Motability Operations Ltd as the Graduate scheme they offer is a rotational programme. This gives you the opportunity to get around the business and discover new interests. It also helps develop new and existing skills by getting you out of your comfort zone. The company itself has a great reputation and strives to look after its customers and employees to the best of its ability. I enjoy working for a commercially driven company with customer needs and satisfaction at the forefront of its mind.

The application process seems quite daunting at first but it is a really professional and friendly designed to make sure you fit the company’s culture and the company fits in with you. The first stage is your online application which includes questions about yourself and the company. If you get through you have a telephone interview where they want to get to know you a bit more and ask you about your CV. The next stage is the assessment centre where you have to prepare a presentation and have a panel interview. In the middle of these you will have the chance to network with current graduates and also different managers throughout the business. After the assessment centre you will then have a final interview with a Head of Function and Director of the business. In itself the application process is a great learning curve and as long as you research the company and are eager to learn and want to have a positive contribution to the company, you will do well!

As part of the scheme we are given three, six month placements working in a team or on a project. We are given real responsibilities and work which we are accountable for, the business will always ensure your placement has real work benefits.  

My first placement was working with the Marketing department where I had to help promote and manage the production of our Rough Guide to Accessible Britain (RGAB). This is a guide we create for not only our customers but anyone with physical and cognitive conditions to use as a tool to help them go on a worry free day out. I got heavily involved in managing the production of the guide and working with lots of stakeholders such as Rough Guides. I was also involved in proof reading, editing and signing off parts of the guide.

As part of promotion of the guide I worked with our PR agency to manage our social media accounts as well as working with more stakeholders on creating and developing our online digital advertisements. Furthermore, I also worked on getting the new Guide from our old designated RGAB website to hosting it on the Motability website. This involved creating wireframes, working with our technical team and even working with HTML to help create some of the new pages.

My second placement was with the Pricing Project where we worked on developing a new system for the company to price our products. Part of my role was to develop and manage our communications plan which involved liaising with stakeholders across the business to ensure all applicable people are kept up to date efficiently and appropriately, externally and internally. I also helped manage our training plan which led to me designing our training packs as well as delivering training. This was a great learning experience for me as I have never had the opportunity to train people before.

As well as this I have been heavily involved in supporting the agile development of our new system, capturing requirements for what the business needs, running demos and even coordinating our User Acceptance Testing. To ensure our project stakeholders are kept up to date I also work closely with our Pricing Project Business Lead to develop and deliver presentations for our governance meetings.

For my third and final placement I have been given the opportunity to work in our Business Systems department working in the Business Analysis team. I have not yet started this role but this will involve working with developers and the business to ensure the new systems we are implementing are reflective of what the business want.

So far I have really enjoyed my time with Motability Operations Ltd and as you can see they get graduates involved in great projects and are truly accountable for the work we do. There is also a huge amount of support that is provided to us as we get a graduate buddy, a mentor who is a Head of Function and a Sponsor who is a director of the company. Although, at times I have definitely felt out of my comfort zone I have always felt supported which has given me the confidence to accomplish far more than I ever would have dreamt of when applying for this Graduate scheme.

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