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Our People — and Our Customers — Have Made Rackspace the #1 Managed Cloud Company

Since 1999 Rackspace has been listening to our customers as they explore how technology can better serve their business. We’ve also been attracting the best talent in the industry to make it happen. Our employees — we call them “Rackers” — will help you build the best-fit solution, on the cloud of your choice. Then they architect, migrate, secure and optimize your workloads.

What is a Racker?

At Rackspace, we call our employees "Rackers." That's not a title or a label - it is an attitude and reflection of who we are, what we do, and most importantly how we do it. Rackers are the voice behind the phone call, the brains behind our expertise and innovation, and the heart behind our service to customers. Exceptionally talented, creative, smart people helping the world leverage technology to achieve a greater purpose - that's who we are. Our belief is rooted in our vision to be the world's greatest service company. Each and every one of us delivers on our vision through shared core values that guide us as we volunteer our best every day.

We are Customer Service Fanatics!

Rackers love technology. We love to help others. We believe in humanizing technology in a way that leverages our expertise on the world's leading clouds that will help the smallest start-up prosper as well as power data for universities conducting life-saving research. This is what we call Fanatical Support® - powered by Rackers. We are so serious about delivering Fanatical Support® that we created the Fanatical Jacket award to recognize customer service “fanatics.”

Graduate recruiting is a new project for us and since its launch in marketing 2 years ago we are now looking to branch out into other areas of the business! We offer great on campus training where you can learn everything you need to on Rackspace/Hosting/Cloud and our Partners. If you are looking for your first step into the IT industry then the graduate roles we have available give you great exposure to what its like to work at the #1 managed cloud company!


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