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Who we are

Which? has been championing the cause for consumers since 1957, asking probing questions of businesses and manufacturers, and pursuing the answers that put you in the driving seat

Our founders wanted to make things better for consumers, and to raise standards across the board. So they started testing goods and services and publishing the results. They began campaigning too, encouraging companies to change their practices.

Today, Which? has more than 1.5m members and supporters, making us the largest independent consumer body in the UK. See our 60th anniversary timeline to read more about how we have grown.

Our commitment to providing unbiased advice to consumers is still at the heart of everything we do. So from choosing a TV, phone, car, or holiday, to getting a mortgage or writing a will, we’re always on your side.

Completely independent

The unique thing about Which? is that we are completely independent. We have no owners, shareholders or government departments to answer to and you'll never see an advert in our magazines or on our websites.

This means we work entirely on behalf of you, the consumer, and nobody else – so you can rest assured that you're getting the very best advice available.

Always asking questions

We’re well known for testing household products, like washing machines and digital cameras, but that's not all we do. Tackling consumer detriment and making positive change on important consumer issues is also a core part of our work.

Which? exists to make individuals as powerful as the organisations they deal with in their daily lives and we seek to achieve this in a number of ways. Our advice helps people make informed decisions; our campaigns tackle consumer detriment to make everyone's lives fairer, more simple and safer; and our services and products put consumers' needs first, to bring them better value.


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