Who are Abellio?
175 years of experience has embedded in Abellio a social duty to passengers which extends beyond the journey on one of our trains, trams or buses. The passenger is at the heart of everything we do. The delivery of safe, reliable and comfortable services is the starting point for every transport provider, but that is not enough for Abellio. Our services must play an integrated role in the socio-economic development of the societies we serve.
What are Abellio all about?
The ability to move freely, safely and with ease is a precondition for a healthy, successful and sustainable society. This has always been and will remain the function of public transport in society. For this reason, the core focus of Abellio's service offering is on one simple objective: working with all partners to serve the full door-to-door journey requirements of our passengers.
It is our people and our approach that make us different. We know that to succeed as a business, the transport industry must be in good shape. Our way, the Abellio Way, allows our people to achieve their full potential, not only while they are with us, but throughout their entire career; this is our commitment to travel as a whole.
All Abellio people are an integral part of the communities in which they live and work. Across mainland Europe and the UK, our 14,400 staff reflect the broad cultural diversity of our one million passengers. Between them, our people speak over 30 different languages and represent a wide variety of nationalities, making Abellio a truly international business.
Our executive board also echoes this international diversity because we believe it is important that all Abellio people understand and appreciate the needs of every community that the company serves.
In the UK we operate buses through Abellio London Bus, as well as train services for ScotRail, Scotland's National Railway, Greater Anglia in a joint venture with Mitsui, Merseyrail in a joint venture with Serco and West Midlands Trains in a joint venture with Mitsui and JR East. In Germany we operate Abellio Deutschland, serving communities in North Rhine Westphalia, Saxony, Lower Saxony, Saxony-Anhalt, and Thuringia.
Why are we doing what we do?
Abellio was established in 2002 by NS, as part of an international strategy to anticipate the effects on the industry of European legislation to liberate rail markets. This has allowed both Abellio and NS to develop an advantageous relationship where best practice is shared on a pan-European scale.
We also share our thought leadership and innovative ideas with the wider industry because we know that, for Abellio to continue to succeed, the transport industry must also thrive. This is our commitment to transport as a whole.
How we work
We are driven to deliver efficient, high quality and innovative services for our passengers and clients. Our philosophy is enshrined within the Abellio Way, a strategic framework that provides a common and collaborative way of working with our clients, stakeholders, and each other.