Throughout the application process, Barclays recruiters will expect you to possess and demonstrate the bank’s five core values: respect, integrity, service, excellence and stewardship. You will not win over recruiters if you simply claim you possess the values and regurgitate what you have read online.
Find out what the bank’s values mean
Visit the ‘Purpose and values’ section of the bank’s website (under ‘Who we are’ - 'Our strategy') and find out what the values mean. Each has bullet points that detail its features. Then view the short video spotlighting projects that reflect Barclays' values.
Even though it happened it 2013, it’s still worth reading one or two news stories about the dramatic introduction of Barclay’s code of conduct. It was big news then and has remained important since.
Establish the attributes of the values
Barclays doesn’t give a dictionary definition of each value – the bank lists the actions, behaviours or attitudes its workforce will have to uphold to deliver it. For example, two elements of the ‘respect’ value are: ‘build trust with the colleagues and partners we work with’ and ‘collaborate proactively with colleagues across all of Barclays to get the best results’. So relationship-building and teamwork are essential skills.
Implicit within these Barclays-specific definitions are skills you’ll need to possess to deliver on the main value. Interpersonal skills, broadmindedness, loyalty and a good level of diplomacy would support the respect value, for example.
Go through each value and note down the ‘hidden competencies’. Doing this will enhance your understanding of the values and will help you find examples to back up your responses to any value-related questions during the selection process such as the following: ‘What do you understand about our company values?’ or ‘Give an example of how you have demonstrated one or more of our values.’
Display Barclays’ values during the assessment day
At assessment day you’ll find opportunities to prove that you have demonstrated the values that Barclays is looking for. But – particularly the group exercise and presentation – you will be expected to exhibit them through your actions.
For instance, in a group exercise – where past candidates have been asked to work with other candidates to scrutinise information and make a decision – listening to colleagues and working with their best ideas are among the qualities that assessors will be looking for. Again, these relate to Barclays’ respect value.
Demonstrate the skills that make you employable and show you can work to Barclays’ five core values. However, bear in mind that the examples used in this article relate to only one value: respect. You’ll have to break down the other values in the same way to understand what they mean and ensure that you demonstrate them.