A job interview by video may be something that many graduates have not experienced so it’s natural to feel apprehensive or have a lot of questions.
M&G uses HireVue, a digital interviewing facility, in the third stage of its recruitment process, after the online application and the online tests. These interviews have replaced telephone interviews.
Technical requirements for the video interview
M&G advises that before your interview you make sure you have:
- the most recent version of Adobe Flash Player
- a built-in or USB webcam
- a good internet connection.
You don't need to install any specific webcam software.
Answering the questions
All questions are automated and pre-recorded.
You will have a set time to read a question and a set time to answer it. If you don’t answer the question in the given time, the recording will proceed to the next question.
Just like a face-to-face interview with a human, you will not have time to pause between being given the question and giving your answer – you will be expected to ‘get on with’ your answer.
As with a face-to-to-face interview, there is some extra time at the end to discuss anything that hasn’t already been covered. This is a good opportunity to talk about any additional skills or achievements that you haven't been able to speak about during the interview, which might set you apart from other candidates.
M&G says that ‘preparation for the interview questions is included as part of your interview process on HireVue’. Based on our knowledge of video interviews, this might be in the form of practise questions you can attempt before the real thing.
You might also find it helpful to practise on your own beforehand. Record yourself answering example questions, then review the recording to see how you come across on screen.
- Choose a room that’s quiet and where you will not be disturbed
- The video is compatible with tablet and mobile devices, but it’s advisable that you use a wired line, such as a PC
- Dress as if you’re going to a face-to-face interview
- Prepare as if you were going to be interviewed in person
- Try to provide natural responses to the questions so that recruiters can get to know the real you
- Don’t rush yourself when answering the questions
- Don’t waffle and feel that you have to use the entire time allocated
- Don’t panic! M&G appreciates that the video interview can be an odd experience, but remember that the firm is interested in the content of your answers and will not mind if you make a mistake while recording
- Read How to deal with job interview nerves
- Read Expert performance tips for video interviews
Some potential interview questions
The questions you'll be asked during M&G's video interview will be strengths-based: focusing on your future potential and what factors motivate you. Learn more about strengths-based interviews.
- What motivates you the most?
- Describe some of the skills you have developed and how they would help you in this role.
- What makes you a good fit for working for M&G?
- How do you make decisions?
- What makes you lose track of time?
Don’t be thrown by the fact that the final two aren’t typical of the tricky interview questions you might know.
‘How do you make decisions?’ is simply probing:
- How you evaluate people, scenarios, data and risks
- Whether you have personal methods of helping you make decisions: do you like to research, reflect or consult others?
M&G will be looking for an example of a decision you’ve made – its stages, and how you evaluated its success.
There are two aspects of ‘what makes you lose track of time?'. The first is the activities that make you forget the presence of the clock (which can be positive) and the second is the reminders and time management techniques you use to keep things on course. Our article on time management and prioritising tasks will help.