Ofgem is Great Britain’s gas and electricity regulator. Our goal is to protect energy customers’ interests, now and in the future. We make sure competition encourages great customer service and bears down on companies’ prices and profits. We do this by scrutinising costs and checking that companies stick to the rules we set. If a company falls short, we act. Since 2010, we’ve imposed over £100 million in fines.
We also control the revenue that network companies earn from running gas and electricity grids. This way we make sure customers get value for money from a £6 billion a year programme to upgrade Britain’s networks.
About a third of our staff work in Ofgem E-Serve, a division that runs government environmental and social schemes. The total value of these schemes is approximately £6 billion per year.
We are a diverse and vibrant organisation, with the majority of our staff working in our London (Canary Wharf) and Glasgow offices. We aim to attract, support, retain and motivate our staff by making sure that they have the skills and knowledge to perform their roles effectively and provide them with development opportunities to build a career. We offer a variety of development including formal training, on-the-job training and coaching. There is also a comprehensive management development programme and support for further education and professional qualifications.