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Retail Operations Assistant (6 month FTC) – Dorothy Perkins/Miss Selfridge

Salary notes: 
Job/scheme locations: 
Type of opportunity: 
Immediate job
Application deadline: 

Purpose of Role:

To provide administrative support to Retail Operations team and retail functions across DP/BM/MS/OU

Key Responsibilities:

Brand Communication

  • Support writing, managing and collating all necessary information for both the weekly store newsletter and all other regular ad hoc communications.
  • Collate Trade feedback responses, collate and analyse surveys
  • Support all aspects of managing the store intranet ‘The Word’
  • Follow up of Pick From Store orders, un-receipted deliveries, incomplete Collect from Store orders
  • Prepare / edit / format documents as necessary

Retail Admin Support

  • Daily monitor all Retail Operations ‘Inboxes’ for store queries, stationery requests etc
  • Maintain Brand Key Activity planner
  • Maintain Promotion calendar for external businesses and communicate promotion participation
  • Support keeping accurate historical data in a logical and up to date format
  • Monitor incentives and prepare results for publishing and issue incentive prizes
  • Provide support to senior operations manager
  • Process Newday FCA complaints
  • Raise Purchase Orders (JDE) including Yodel, Hangers, Incentives, Radios, Venue Hire, Print
  • New store opening password admin, Office Depot set up and initial back of house stationery orders

Office Management

  • Liase with Facilities when necessary.
  • Liase with IT support when necessary.

Key Skills

  • Retail experience preferable
  • Strong written and verbal communication skills.
  • Ability to work quickly and efficiently with excellent attention to detail.
  • Self-motivated and proactive
  • Adaptable with a willingness to learn and develop
  • Analytical and adept at problem solving
  • Highly organised with good time management skills able to prioritise tasks to meet challenging deadlines
  • PC literate with a strong understanding of Excel. PPT and Word

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More about this vacancy

Number of vacancies: 
Up to 5

Degree subjects accepted:

All degree subjects accepted
Degree requirements: 
Not applicable