Type of opportunity:
We are a global business and financial information and news leader, giving influential decision makers a critical edge by connecting them to a network of information, people and ideas. To be successful we need people and teams who have the passion and pace to deliver to our clients. Our diverse team consist of individuals who are analytical, organized and results oriented with a passion for great customer service.
Based in Central London, the Customer Financial Services team is responsible for the whole of the Europe, Middle East and Africa region and would provide an excellent platform for someone who is either just starting their career or wants to build upon their existing financial services experience.
You will be responsible for ensuring the timely receipt of invoices, answering all customer queries (including checking and following up on overdue accounts) and will work alongside internal departments, such as Sales, Communications and Installations to answer clients' queries. You'll work alongside our New York billing team to resolve pricing issues and terminal inventory disputes, as well as attend regular team meetings with Sales to build strong working relationships and identify key areas for improvement. In addition to this from time to time, you will also be required to make client visits across Europe
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