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2021 Summer Internship Program START- Production Services Analyst

Salary notes: 
10 -week program
Job/scheme locations: 
LondonManchester
Type of opportunity: 
Internship
Application deadline: 
01/01/2021

2021 Student Technology, Agile & Readiness Training (S.T.A.R.T) Program  Production Services Analyst
BNY Mellon's S.T.A.R.T program provides aspiring students with a well-rounded internship experience, providing an inside look into what it's like to work for a global financial services organization that has been innovating and serving clients since 1784. S.T.A.R.T interns will be provided with a best-in-class experience, engaging Agile Projects while providing first-hand knowledge of our culture, people, business and impact within the marketplace.

Eligibility
To be eligible, you will be required to be a second-year student and on course for a 2:1 in your degree.
Technology or related degree is essential. This could include, but not limited to Computer Science, Mathematics, Data Analytics, Software Developments, Network Engineering, AI/Robotics Information Technology or other.
You will be focused, motivated and ready to hone your technical skills while increasing your understanding of Banking & Financial Services.

What can you expect?

Meaningful work assignments
Networking opportunities with peers and executives
Exposure to different areas of the business
Professional Learning Opportunities
Problem-solving, communications and time management training
Comprehensive professional etiquette and financial services fundamentals training
Understanding of BNY Mellon's commitment to diversity and inclusion.

Program Overview
10-week (TBC) summer internship assignment within an identified line of business or division of BNY Mellon that combines learning with skill development through practical work and projects
Orientation/onboarding and virtual training curriculum
Career development and networking support from a host of senior mentors, business stakeholders and a dedicated program manager.

Program Highlights
Selective & small program size by design to increase personal attention and support;
Participants can further develop their technical and business acumen skills/expertise to enhance abilities and build networks across the organization;
Robust onboarding and training curriculum designed specifically for summer analysts
Full commitment from top-level management to make our program the premier internship/talent pipeline program within the financial services industry
Opportunity to apply for one of our full-time pipeline leadership programs, please see below

Post-Program Opportunities
Upon successful completion of the S.T.A.R.T program there are potential full-time employment opportunities that our S.T.A.R.T interns may apply for, subject to performance and business requirements
This includes, the Emerging Leaders Program (ELP), Operations Campus Analyst Program (OCAP) and Software Engineering & Technology University Program (S.E.T.U.P) and full-time direct hire roles.

Production Services Analyst Primary Responsibilities:
Responsible for contributing to the Production Services (Technology) transformation of a variety of services and applications including Desktop Support, Workplace Technology, Service Now, Incident Management and Response, Change Management, Deployment Support and End User Experience - Platinum Services Support for all Technology platforms and services that support BNY Mellon businesses.
Provides first line break/fix for systems/networks/applications.
Work collaboratively as a team member supporting systems in a production environment. Scope of these environments include but is not limited to: Microsoft, Linux, Cloud operating systems as well as the applications that run on these platforms
Support and perform scheduled maintenance and health checks of distributed resources and applications. Provide Level 1 support for technology resources and applications running on Windows and UNIX platforms.
Assure the safety and stability of corporate infrastructure and minimize customer impact caused by incidents.
Strive to accomplish this by resolving incidents as close to the point of notification as possible.
Partner with our peers within other lines of business to improve the overall level of service

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More about this vacancy

Region: 
London, North West
Number of vacancies: 
6 to 10
Accepts applications from students / graduates requiring a work permit?: 
No
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