South East +4•
A chance to spend just over two years gaining a rich array of consumer and commercial analyst experiences with a FTSE 250 and leading energy and services supplier.
Who we're looking for
Graduates preferably from a STEM or analytical background who have a very strong interest in applying analytical techniques to develop a deep understanding of customer needs and behaviours.
You’ll also need:
- Minimum 2:1 degree (2:2 if combined with a Master’s)
- Right to work in the UK
- Flexibility in working arrangements - you may be required to relocate for a placement to experience a variety of opportunities
- Ability to work effectively with a wide range of stakeholders including colleagues, technical experts, business leaders and external parties
- Entrepreneurial instinct to identify opportunities for innovation and growth
- Inquisitive and highly analytical mind
At Centrica, we want to attract a broad range of talent which reflects our customers in all their diversity. We are committed to equality of opportunity and welcome applications from individuals regardless of [for example] age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religions and/or beliefs. To read more about our commitment to Diversity and Inclusion, please see Our Culture page.
What you'll be doing
At Centrica, we keep millions of homes and businesses running and work hard to support the changing needs of our customers. To ensure our strategy remains adaptive and successful, we need to engage in a wide range of sophisticated analytical activity to understand customer decision making.
As a Commercial Analyst Graduate, you’ll take on an initial 3-month placement in one of our contact centres, working on projects to develop an understanding of our customers’ needs and how we use data to improve customer experience. This will be followed by a series of three 8-month placements across the breadth of Centrica which will give you the experience you need to get your career on the right track.
The placements themselves are extremely varied, ranging all the way from customer insight, to highly technical positions, to analytical roles in some of the most innovative areas of our business. From evaluating Hive customer behaviour in highly competitive retail markets, to predicting how much energy our British Gas consumers will need in the future, to developing strategies which influence Centrica’s direction within the UK’s renewable energy and services market.
You’ll be stretched and challenged throughout the programme, as you work with diverse data sets and get to grips with industry-leading analytics and customer insight tools. There will be lots of opportunities for you to learn along the way, not just through formal training sessions, but also from the more experienced Analysts working alongside you. During your placements you will be constantly developing your interpersonal skillset with transferrable learnings such as stakeholder management and presentation styles that you can carry with you through your career. Throughout your time at Centrica, there will be a broad support network available, to ensure you are getting the most out of every placement, including a mentor scheme and Graduate buddy scheme.
How to apply
Please note: we may have to bring the deadline for applying for this programme forward due its popularity, so we encourage you to submit your application as soon as possible to avoid disappointment.
Windsor, Cardiff, Leicester, Uddingston, Stockport, Leeds
South East, West Midlands, Glasgow, Wales, North West