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Global Operations Coordinator

Salary range: 
£20,000 to £25,000
Job/scheme locations: 
Type of opportunity: 
Immediate job
Application deadline: 

In today’s world, your business faces both unprecedented risk and unprecedented opportunity. In our highly volatile economic, social and political climate, a crisis can be one small disturbance away, and you need to be prepared to respond. That’s where the Crisis24 team comes in. We help you anticipate, plan and face challenges head-on, anywhere in the world.

Role Summary

Working in Crisis24’s 24/7 UK Global Operations Centre in Bournemouth, UK in support of proactive monitoring, emergency response and live operations. The role encompasses a wide range of responsibilities including but not limited to:

  • Proactive threat monitoring and alerting.
  • Preservation of clients’ travel safety and security.
  • Compilation of threat information and mitigation advice.
  • First call emergency and crisis response.
  • Oversight and coordination of emergency, evacuation and high-risk location tasks.

Primary Role & Responsibilities

  • Provide operational and tactical intelligence support to live operations including emergency evacuations, crisis and incident response tasks.
  • Respond to global travel security requests from deployed personnel, in-country travellers, clients and on-the-ground security teams.
  • Prepare and distribute travel security advice and risk assessments prior to or during client travel to higher-risk locations.
  • Proactively monitor the security situation in locations where assets are located and conduct regular checks to confirm the well-being of personnel.
  • React to major security incidents by providing immediate support and advice, ensuring the safety of potentially affected assets and producing detailed situation reports for client awareness.
  • Conduct regular ship security drills and testing of vessel security systems for maritime clients.
  • Maritime security & piracy incident monitoring and alerting.
  • Ad hoc travel security and safety related tasks as mandated by Operations Managers.
  • Adhere to Company policies and with particular regard to Information Security and Data Protection.

Required Skills and Experience

  • Native / Fluent French language (verbal and written) ability essential.
  • Solutions-oriented, with a proactive approach to challenges.
  • Inquisitive mind.
  • Excellent written and verbal communication skills.
  • Ability to coordinate and prioritise tasks with competing timelines in a fast moving environment.
  • Ability to handle stressful situations and adapt to rapidly changing operational requirements.
  • Excellent administrative skills with a keen eye for detail.
  • Strong team player with ability to carry additional responsibilities calmly and professionally.
  • Excellent computer skills with proficiency in MS Office.
  • Broad geographical knowledge, with an active interest in current affairs.
  • Post graduate degree in a related field is an advantage but not essential.

Candidates must be fluent in English and French.
Candidates must have the right to work in the United Kingdom.

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More about this vacancy

South West
Number of vacancies: 
Up to 5
Accepts applications from students / graduates requiring a work permit?: