General Clerical Administrator

Spitfire was founded in 1988 in London; the company specialises in providing Telecoms and IP Engineering. Solutions to a wide range of small and medium sized businesses. Spitfire is an owner-managed business with its own network infrastructure and established offices in Stockwell, London, and the West Midlands. Spitfire has grown from a start-up to a business with £25m turnover, over 6000 business customers, and 100 members of staff. This clerical role is working primarily within the busy Accounts Department.

We are currently seeking a General Clerical Administrator to join our busy Accounts Department here in London. This is a fantastic opportunity for someone who is looking to use their skills in an office-based environment. Successful applicants will be given on the job training enabling them to learn how to manage a variety of clerical and administrative tasks.

Location: London, SW9
Hours: 08:00 – 17:00 Monday to Friday, 40 hour week
Start Date: ASAP

Responsibilities

• Deal with new accounts/orders and web orders to ensure that the paperwork is correct
• Checking / processing pre-prepared orders
• 100% log of all communication with customers on the internal database
• Input data and highlight any missing information
• Liaise with internal departments and third parties regarding orders and services
• Raising invoices/credit notes from scratch and also processing pre-prepared orders to invoice
• Assist in answering and resolving customer queries
• Dealing with and distributing post effectively
• Assist in maintaining the filing system along with other administrative tasks
• Arranging couriers
• Dealing with the administration of telecoms maintenance contracts
• Assisting the Credit Manager with month end procedures
• Ad hoc responsibilities as required by your manager
• We believe that everyone plays a role in
• contributing to the success of our business.
• Find out how you can be part of it today.

Requirements & Capabilities

• Would suit a graduate or experienced clerical assistant.
• Quick learner with excellent interpersonal skills with a good telephone manner
• An ability to be able to prioritise workload and work well under pressure
• Comfortable and patient when dealing with people of all levels, internally as well as externally
• A strong attention to detail is essential
• Computer Literate with sound knowledge of Word and Excel
• Able to work well in a team as well as independently with a large level of autonomy
• Being proactive, enthusiastic, organised, and able to prioritise is key to this role, as well as being able
• to work on your own initiative
• Excellent written and verbal communication skills
• Excellent time management skills and highly organised
• Fast and accurate data entry skills
• Have excellent work ethic and a strong desire to be successful

Benefits of Working at Spitfire

• Spitfire could support the financial side of working towards AAT certification
• We believe that everyone plays a part in contributing to the success of our business, and therefore we are
• dedicated to the personal and professional development of all of our employees
• Our offices are modern and open plan, providing a safe and comfortable working environment
• We also provide Permanent Health Insurance after two years continuous employment
• There is a gym next door for which Spitfire employees do not need to pay a joining fee