Immediate start

Mainland Europe

At HelloFresh, we want to change the way people eat forever by offering our customers high quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 16 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: GreenChef, EveryPlate, Chef's Plate, Factor, and Youfoodz.

The role

As CRM Campaign Manager, you will be part of the International CRM Team and responsible for the execution of our CRM strategy across our 13 international markets.

Above all, we are looking for people who will make HelloFresh better . We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What you’ll do:

  • Implementing cross-channel CRM campaigns from segmentation over message creation to the parametrization and quality assurance of the campaign (possible channels include email, push notification, in-app messages, SMS, printed direct mail).
  • Taking full ownership of the campaigns you create and ensuring that the communication meets HelloFresh’s standards before it goes out to our user base.
  • Monitoring the campaign performance and proactively flagging irregularities.
  • Carrying out AB tests to constantly improve our CRM campaigns.
  • Owning the creative briefing process and being the point of contact for our creative teams.
  • Collaborating with various stakeholders from the strategists in the CRM Team over Brand Teams to our Analytics Team.

What you’ll bring:

  • at least 1 year of experience in CRM
  • experience in the execution of CRM campaigns
  • (basic) SQL experience/ ability to run SQL scripts
  • experience with Salesforce Marketing Cloud is a strong plus
  • passion for CRM and digital media
  • attention to detail
  • good organizational skills
  • analytical and problem-solving skills
  • ability to work in a fast-moving/ fast-growth environment
  • proficient in English, other languages are a plus

What we offer

  • Healthy discount on weekly HelloFresh boxes
  • Annual learning and development budget to attend conferences or purchase educational resources plus access to the HelloFresh Academy
  • Budget for home office supplies
  • Monthly transportation budget through Rydes app
  • A diverse and vibrant international environment of 70+ different nationalities
  • Additional perks include: Free crash course in German, compensation for advanced external German classes, discounts for John Reed gyms & Urban Sports Club, summer & winter parties, discount on our HelloFresh GO vending machines
  • The chance to have a significant impact on one of the fastest-growing technology companies in Europe in an exciting growth phase

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

More Details

Apply by

31.10.2022

Locations

Berlin

Regions

Mainland Europe

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