Our culture believes in POWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.
We are looking for an enthusiastic Service Engineering Placement Student to join our team on a 12 month placement commencing July/Aug 2022, specialising in Service Engineering Problem Identification and Escalation for our Engine Business Unit in Darlington Engine Plant / your remote home office During your placement with us, you will learn how a major global organization operates, gaining the tools and exposure you will need to become an expert in the industry and power your potential!
In this role, you will make an impact in the following ways:
Uses prescribed and innovative methods and works with limited guidance.
Collaborates with the Field Service Engineers, Factory Experts, OEMS’s and End users to complete appropriate field investigations and data gathering of reported/predicted field issue through appropriate and available data
Assess each issue using available data analytical tools to develop initial hypothesis of the issue and possible causes and to determine current and extrapolated failure rates.
Develops and leads technical test plans and instructions to validate the issue and formulate ideas, with appropriate testing, of possible remedies.
Develops and validates temporary customer problem resolutions.
Prioritises, escalates and champions proven Service issues within the EBU through submission of appropriate Technical Support Documentation.
To be successful in this role you will need the following:
Technical Documentation - Knowledge in Technical Documentation of engine operation and repair. Detailed training and support will be provided throughout the placement.
Engine Installations – Knowledge in requirements of engine installations, interactions and their operation in a wide range of vehicle types.
Test and Test Plan Creation- Understand principles of testing and test methodology together with associated limitations with the ability to create novel test plans.
Structured problem-solving process - able to understand and apply structured problem-solving processes to resolve issues.