Immediate start




Reference number



£27,650 - £29,728

Applicants should note that the starting salary for those who are offered a position is the salary scale minimum for this grade.


Executive Officer

Contract type


Business area

HMRC - CDIO - Other - CDIO Corporates, Customer Strategy & Tax Design - Welsh Language Unit

Type of role

Information Technology

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of posts



HMRC Welsh Language Centre, Room B1.22, Ty William Morgan, 6 Central Square, Cardiff, CF10 1EP

About the job


At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.

We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.

Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.

The Welsh Language Unit is part of the wider Chief Digital and Information Office who are currently working towards the largest digital transformation in Government history hence why this is a fantastic time to join HMRC.

The thing that makes us stand out is our devotion to providing a fantastic service along with engaging and bettering our workforce along the way. You will be provided with full training and supported along your career path within the Civil Service.

Job description

We are looking to recruit an enthusiastic and motivated individual to join our Welsh Language Unit in Cardiff. This is an exciting opportunity to get involved within a welcoming team and use your existing skills and experience to lead in the production of high quality translations and the development of Welsh language services for HMRC.

The Role

The role involves using modern software packages to translate various documents in several different electronic formats, as well as discussing and helping to decide on new terminology and written style. There will also be regular opportunities to get involved in a number of different translation projects. This will broaden your experience of customer management and demand, translation software and terminology, and how we provide our Welsh language services. You will be provided with a comprehensive and structured training programme that will help you develop a range of these skills.

To support this you will need to have excellent communication skills, be able to produce quality translations, and be forward thinking with a positive attitude and willingness to learn.


Will include the following:-

  • Produce high quality English/Welsh translations of all HMRC material - to agreed standards, and within agreed turnaround deadlines - including correspondence, forms, leaflets, web content and online services, as well as some ministerial information.
  • Proof-read colleagues' and own translations in a timely way - always considering all deadlines involved.
  • Make full and proper use of our translation memory software, ensuring that it is populated with quality translations (training will be provided).
  • Assist in researching and assimilating terminology used in a wide range of subjects, updating and improving your linguistic and technical knowledge as necessary.
  • Look for opportunities to provide the best possible service for our customers and the Department by demonstrating flexibility when approaching new and changing work priorities, and by producing translations in the most cost-effective way.
  • Strive to improve the quality of our services - with the vision of always putting the customer first - reinforcing the importance of the customer’s experience of HMRC’s Welsh language services.

Essential Criteria

You will have:

  • Excellent language skills (Welsh and English).
  • Degree in Welsh or equivalent Welsh language qualification or experience in Welsh language translation.

And you should have good knowledge and experience of:

  • Welsh translation processes, software and resources (paper and online).
  • Prioritising workloads and communicating effectively.
  • Welsh language customers’ requirements.

Desirable Criteria

  • Membership of Cymdeithas Cyfieithwyr Cymru (Association of Welsh Translators) - English > Welsh.
  • Sound knowledge of various formats in which Welsh translations are required (e.g. Word, Excel, PDF, HTML, etc).


Successful candidate must be Bilingual (Welsh & English)


We'll assess you against these behaviours during the selection process:

  • Communicating and Influencing
  • Managing a Quality Service
  • Delivering at Pace


  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension

More Details



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