Lillie Coles

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Graduate Solution Architect

Before I joined Aviva, I achieved a BA in English Literature with Creative Writing, and an MSc in Enterprise and Business Creation. This graduate role sounded like a great opportunity to merge my creative and business backgrounds. I feel most engaged when I’m learning, so the chance to move into a career in IT was really exciting for me.

I’m working in the Life area of business, on the platforms that enable customers to engage with Aviva about their pensions. The aim is to make pension customers’ digital journey easier and more informative so that they feel empowered when they’re planning for their retirement. This role has been a brilliant way to break into a career in IT without an IT background.