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Strategic Quality Management

This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

Entry requirements

A second-class honours degree or equivalent in a relevant subject. Working professionals without an honours degree who have substantial relevant experience and the academic potential to achieve the award will also be considered. Applicants to the part-time and part-time distance learning course are subject to interview.

English language proficiency at a minimum of IELTS band 6.5 with no component score below 6.0.

Course modules

The course is very flexible. You can either study full-time or part-time in Portsmouth in a classroom environment or part-time by distance learning, supported by thorough online resources.

This well-established course comprises four units followed by a dissertation:

Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.
Quantitative and Research Methods evaluates concepts of quantitative methods and the application of specialist statistics to aid decision-making within organisations. It also covers the theory and application of research methodologies to support organisational improvement activities. These skills are further developed in the dissertation.
Business Operations - the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.
Strategic Organisational Excellence looks at the links between concepts of excellence (as used by EFQM and other excellence models) and their use in the strategic management of an organisation. It explores issues raised by variations in culture and sector, both within the organisation and in its relationships with its stakeholders. It will also introduce you to Corporate Social Responsibility and Quality in the Supply Chain.
The Dissertation provides the opportunity to demonstrate your ability to identify, design, plan and undertake research and effectively communicate your findings in an individual research project. Your dissertation will focus on a specific quality management issue of your choice, which may relate to a work situation. You will receive one to one supervision during the dissertation.

Assessment methods

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work based assignments. Classes are also interactive with the use of case studies and invited speakers. The University's virtual learning environment (VLE) further supports student study by hosting a range of activities and resources online. There will be staff-led online tutorials with other students for distance learning. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.

Performance in all units is assessed by means of coursework. The assessment comprises a mixture of individual and group work assessments, case study analyses and reports, essays and presentations. Individual and generic feedback is provided for all assessments.


*Tuition fee is subject to annual increase.

UK/EU fees include Channel Islands and Isle of Man students.


Qualification Study mode Start month Fee Fee locale Course duration
MSc Part-time September 2018 GBP 4,670 (Year 1) International 30 Months
MSc Part-time September 2018 GBP 2,570 (Year 1) Home/EU 30 Months
MSc Full-time September 2018 GBP 14,000 (Year 1) International 1 Years
MSc Full-time September 2018 GBP 7,700 (Year 1) Home/EU 1 Years

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