2 x Graduate Delivery Lead

Contract Type:

FTC 2.5 years, Full Time, 35 hours per week

Salary:

£31,000 per annum

Grade:

Graduate / Early Talent grade

Reporting Office:

London, Stratford

Working Location:

Hybrid and site-based activity across L&Q’s operating areas, as required

Persona:

Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Closing Date:

11th September 2026 at 11pm

Interview Dates:

Face to face interview at West Ham Lane, Stratford on 29th & 30th September 2026

Introduction

Our Major Works team plays a vital role in improving residents' homes and communities by delivering a wide range of planned investment and refurbishment programmes across L&Q's housing portfolio. These projects include cyclical decorations, window and door replacements, fire safety improvement works, roofing and structural projects, internal refurbishments and other large-scale investment programmes that help ensure residents live in safe, high-quality homes.

Overview of the Role

We are looking for two ambitious graduates to join our busy and supportive Major Works team to train as a Graduate Project Manager ultimately responsible for delivering a range of planned programme works streams. This requires efficient, high quality and a customer-focused delivery.

Covering South or East regions of London, the main purpose of the role will be to support the Major Works team in a variety of planned major works programmes, such as, cyclical decorations, window and door renewal, fire risk assessments, external projects (roofs and structural elements), supported housing projects, internal refurbishments and stock condition surveys.

Areas of responsibility will include, but are not exclusive to, carrying out inspections (to ensure works are completed to a high standard), signing off completed works, checking the quality of works to an agreed standard and ongoing resident engagement and support.

You will be engaged in a challenging role from day one and be accountable for your area of responsibility whilst being supported by a Project Manager and Senior Major Works Manager to guide and develop skills where required.

Required Skills and Qualifications

• Strong organisational skills are essential to this role as well as excellent written and oral communication and an understanding of what first-class customer service skills are.
• We are looking for a candidate with resilience, drive, enthusiasm and a passion to help people.

Join Our Major Works Team at L&Q

• Help deliver works that directly improve homes and resident experience.
• Develop practical project delivery skills across site activity, quality assurance, communication, reporting and risk management.
• Work with experienced colleagues, contractors and stakeholders across a varied property portfolio.
• Build a career pathway in housing, construction, asset management, project delivery or property services.

Your Impact in the Role

• Support the day-to-day coordination of planned works and property services programmes.
• Attend site visits and help check that works are completed safely, on time and to expected quality standards.
• Help maintain clear communication with residents, colleagues, contractors and internal teams.
• Track actions, update records and support accurate programme reporting.
• Help identify and escalate risks, defects, access issues or resident concerns.
• Contribute to continuous improvement by sharing learning, feedback and practical ideas.

What You'll Bring

• A genuine interest in project delivery, housing, property services, construction or resident-focused services.
• A degree in construction or a similar discipline is preferred.
• Strong communication skills and the confidence to build relationships with a range of people.
• Good organisation skills, attention to detail and the ability to manage deadlines.
• Good IT skills, including Microsoft Office, with a willingness to learn new systems.
• A practical, curious and resilient approach to solving problems.
• Commitment to L&Q’s values, health and safety, inclusion and excellent customer service.
• Willingness to travel to L&Q sites and offices as required. A driving licence may be desirable depending on location and travel arrangements.

Apprenticeship Details

Level 4 Associate project manager apprenticeship

Apprenticeship Entry Requirements

A minimum of five GCSEs with grades 9 to 4 (A* to C), including English and Maths.

What You Can Expect

• Competitive salary and great company benefit package including an excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme, and many more.
• Great breadth and variety of experiences through a structured apprenticeship or training programme.
• You will have access to outstanding training offered internally.
• You will be supported throughout the programme by an experienced line manager and mentor.

About L&Q

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East, and North West of England.

Diversity and Inclusion

At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.

Sustainability

Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.