2027 Customer and Digital - Data and Analytics Graduate Programme

Job Description

Purpose of the Role

To participate in the day-to-day activities of the retail banking and data analytics division providing insights and expertise that help senior colleagues make informed decisions, develop new products and services, and identify new market opportunities.

Accountabilities

• Execution of small research projects, research to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with senior management to implement research findings for retail banking data and analytics.
• Collaboration with cross-functional teams to support business initiatives.
• Participation in training and development programs to enhance skills and knowledge.
• Identification of opportunities, development of business cases, management of the deployment and launch of new products and services for retail banking data and analytics.
• Management of client relationships and provision of customer service support to clients and customers, under steadily decreasing supervision, responding to questions about products and services, processing of transactions.
• Management of the development and implementation of financial models and strategies that support in decision making for retail banking data and analytics.
• Training and mentoring of junior colleagues.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise.
• Thorough understanding of the underlying principles and concepts within the area of expertise.
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviors to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviors are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies/procedure appropriately.
• Take responsibility for embedding new policies/procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organization's products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organization sub-function.
• Make evaluative judgments based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex/sensitive information.
• Act as a contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organization.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge, and Drive – the operating manual for how we behave.

If you're a recent graduate or soon-to-be graduate, join us and unlock a world of carefully curated experiences, knowledge, and connections to shape your career. Along the way, you can expect all the training and support you need to make your mark on the world. Put simply, we’ll empower you to help determine how we do things and where we go next. Our graduates are a vital part of our success, and we welcome applications from people from all walks of life. Whoever you are and wherever you want to join us, if you’re curious, creative, and ambitious, this is a world in which you can truly belong.

Our Expert Programme

You'll join our expert programme, a 1-year targeted, fast-track programme designed to give you depth and breadth of experience. Participating in job-based bespoke training from the start enables you to go fully-equipped into your role as you develop specialist technical expertise.

Why the 2027 Data and Analytics - Customer and Digital Graduate Programme?

Customer and Digital at Barclays offers personalized financial services across savings, investments, mortgages, credit cards, insurance, and digital banking. Through Specialist Customer Care, we support key life moments like fraud, bereavement, and complex financial needs. Our Business Banking empowers over a million SMEs with funding, tools, guidance, and long-term partnerships.

As an Advanced Analytics Analyst, you’ll build expertise in programming, modeling, and data visualization using leading platforms. You’ll also develop consulting skills—problem-solving, translating insights into actions, and presenting findings to stakeholders.

You’ll conduct hypothesis-driven analysis on customer, product, and channel data, delivering deep dives and creating data assets that enhance decision-making across Barclays.

At Barclays, you’ll grow through tailored training, mentorship, networking, feedback, and volunteering—making a real impact and launching an exceptional career.

To be considered for this opportunity, you'll be motivated with a strong degree or expected degree achieved before June 2027.

You'll also bring enthusiasm, drive, and a sharp eye for spotting opportunities and solving problems—an ambitious, solutions-focused mindset that puts clients first.

Barclays will accept applications from candidates who require visa sponsorship to work in the UK and will provide a skilled worker visa for successful applicants if they meet the Home Office’s eligibility criteria for a skilled worker visa.

Successful applicants who are not eligible to receive a skilled worker visa, and who we are therefore unable to secure a skilled worker visa for, will be required to have their own legal right to work in the UK on a full-time basis from August 2027 to August 2028.

Working in Glasgow

Our brand new state-of-the-art campus in Glasgow is somewhere you'll want to work. It's the home of a team of colleagues who thrive in an environment designed with collaboration and the future of work in mind. The campus is made up of creative spaces and technology with hybrid working opportunities at the heart.

As well as offering the perfect space for collaborative working, there's also plenty to get involved in outside of your day job, from live music in the canteen to colleague clubs and events.

It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.

The closing date for applications is 25 September 2026. Please note that this vacancy may close ahead of the advertised date due to application volumes, and we therefore recommend submitting your application as early as possible.