Business Change - 12 month Internship

OVERVIEW

At DF Capital, we champion banking for ambition. As an award-winning provider of commercial finance and savings, we empower depositors and small businesses with financial solutions tailored to fuel their growth. Headquartered in Manchester, our team of over 150, serves thousands of customers across the UK, transforming savings into new opportunities for businesses to thrive.

We’re passionate about helping our customers succeed. As we expand our retail and commercial lending products, we remain committed to meeting their evolving needs and supporting their ambitions every step of the way.

OUR STORY

Founded in 2016, DF Capital was born with a focus on distribution finance - providing dealers, distributors, and manufacturers with the funding they need to stock, display, and sell products, without straining cash flow.

Since then, we’ve delivered over £3.5bn of funding across diverse sectors. From motorhomes and machinery to motorbikes and lodges, we’ve financed all shapes and sizes of commercial vehicles and automobiles (no planes or trains - yet). We listed on the Alternative Investment Market of the London Stock Exchange in 2019.

BECOMING A BANK

In 2020, we became a fully authorised bank, extending our offering with savings products for retail depositors. We’re proud of our strong customer service, consistently achieving high satisfaction scores, like our current average rating of 4.8/5 from 1,200+ reviews, which also earned us a Platinum Trusted Service Award. The deposits we receive fuel UK businesses through our commercial lending creating a virtuous cycle of growth.

WHERE WE’RE HEADED

Our goal is simple: to be the best bank for our customers and each other. We put customer needs first, continuously looking to improve our proposition based on their feedback. We aim to help more customers in more ways while continuing to deliver exceptional service.

How do we achieve this? By hiring people who care deeply about doing the right thing, we’ve been recognised as ‘World Class to Work For’ by Best Companies, and we're proud of our inclusive, sustainable, and progressive workplace.

OUR CULTURE

DF Capital is a very special place to work. We have an amazing team that commits themselves each and every day to bring our ambitious growth plans to life. We’ve achieved much on our journey so far, but I believe we have our best days ahead of us.

We’ve established a unique culture that is built on a virtuous circle where engaged and empowered employees, who are powered by a shared purpose, deliver great outcomes for our customers, our communities, the environment, and ultimately our shareholders. This is why we are rated a world-class place to work and are amongst the best companies to work for in the UK.

THE ROLE

We are looking for a proactive and detail-oriented intern to join our Business Change Team on a 12 month fixed-term contract, working directly with the change team and cross-functional stakeholders to support the delivery of business and technology transformation initiatives.

The role will provide hands-on experience across the full change lifecycle, from gathering requirements and defining test criteria to supporting deployments and automation delivery.

This is an exciting opportunity for someone interested in business analysis, technology delivery, and innovation in a regulated financial services environment.

RESPONSIBILITIES AND DUTIES

DF Capital is passionate about providing employees with the right training and support to help them excel in their roles and future careers. We are confident that an applicant with the right attitude and drive will succeed in this role.

Other duties may be assigned outside of the following duties and responsibilities:

Key Responsibilities

• Business Analysis & Requirements Gathering
• Work with stakeholders to elicit, document, and validate business requirements.
• Support the completion of impact assessments for proposed changes.
• Create and maintain process maps to reflect current and future-state workflows.
• Testing & Deployment Support
• Define acceptance criteria and develop test scripts for change initiatives.
• Support system and user acceptance testing, including defect logging and resolution tracking.
• Assist with planning and monitoring code deployments, ensuring appropriate stakeholder communication.
• Project Delivery & Documentation
• Assist initiative leads in delivering projects, including managing action trackers, RAID logs, and governance documentation.
• Help prepare materials for stakeholder updates, steering committees, and change forums.
• Automation Design Support
• Collaborate with the robotics (RPA) team to identify automation opportunities.
• Help document and design automated processes, working through use cases and testing post-implementation.

WHAT YOU’LL GAIN

• Experience across the full business change lifecycle — from analysis through to implementation
• Exposure to technology delivery in a regulated banking environment
• Practical change skills
• Insights into automation and digital transformation through hands-on work with our RPA team
• Mentoring from experienced business analysts, developers, and change professionals.

BENEFITS

• Private medical insurance for you and your partner
• 10% Employer pension contribution
• 30-day annual leave entitlement plus Bank/Public Holidays
• Life Assurance
• Income Protection
• 4 days of paid Volunteering leave to support our local communities
• Vibrant office location in the lively city centre of Manchester