Colleague User Experience (UX) Professional Degree Apprenticeship

Please note, this site is only for external candidate applications. If you currently work for Lloyds Banking Group, please apply via the internal career site.

End Date

We support flexible working

Flexible Working Options

Hybrid Working

Job Description Summary

Prior to submitting your application, please visit our early careers website to find out more about the programmes we offer and the recruitment journey.

Our apprenticeship programmes may close early if we receive a high number of applications, so it’s best to apply as soon as you can.

Job Description

Duration: 4 years

Salary: £27,400

Locations: Leeds

Qualifications: A BSc (Hons) Degree Apprenticeship in Digital User Experience (UX) from Manchester Metropolitan University

Design the difference. Build your expertise

When it comes to shaping how one of the UK’s largest organisations works, traditional HR can only take us so far. We need data that leaves no room for guesswork. Technology that keeps people and processes connected. And strategy that’s born out of insight. Exactly what our People & Places teams do every single day.

The People Experience & Platform team takes that further – bringing data, design and technology all under one roof to deliver an experience that touches 80,000 colleagues. And as a UX Designer Apprentice, you’ll be right where this magic happens. You’ll get to decide how work works across hiring, onboarding, and performance – all while you learn how to improve day-to-day functions for those around you. Sounds like a plan?

Years? Four. Impact? Forever

This is four years of blending classroom learning with professional experience. And while your work may start in the product and experience-led team, its impact will be felt everywhere.

At the same time, you’ll also be working towards a fully funded BSc (Hons) in Digital User Experience (UX) with our learning partner, Manchester Metropolitan University. Throughout it all, you can expect to:

• Apply what you learn to live projects from day one
• Learn how to turn user needs into stronger ideas
• Work with designers, product teams and stakeholders as you design intuitive digital products that solve problems

You’ll spend most of your time building real experience on the job, with dedicated blocks of learning at university throughout the year.

The know-how before the go-do

What happens in the classroom doesn’t stay in the classroom. You’ll build the digital experience skills that make work better, as you learn how to:

• Design around real user needs
• Use UX methods to turn ideas into better experiences
• Build digital products and services people actually use
• Understand the psychology behind how people think, feel and behave
• Turn data and insight into sharper design decisions
• Stay ahead of emerging tech and future trends

And whatever you do, you’ll do it with the backing of the wider apprenticeship and Next Generation Talent community. That means having access to a central learning journey, networking opportunities, and experiences that go beyond the usual.

Opportunities that let you take the stage

Get seen by those who can help you go further:

• Collaborate closely with those who have been there, done that
• Get visibility and exposure as you engage with people from across the board
• Decode how decisions are made in an organisation of this size

Your future. Fully backed

By the end of the apprenticeship, you’ll have:

• UX Degree Apprenticeship and a fully funded BSc (Hons) degree in Digital User Experience
• Several years of real-world experience
• Fully funded travel and accommodation
• A unique blend of practical skills and theoretical knowledge

Requirements

What you need to apply

• Be aged 18 or over on 1st Sept 2027
• GCSEs at grade 4 – 9 in both Maths and English (achieved)
• You’ll need a minimum of 104 UCAS points (these grades can be predicted, but any offer made to you will be conditional upon successful achievement of these qualifications)

If you’re unsure of your UCAS points, you can visit the UCAS points calculator to check your total.

Important information

An additional requirement for the apprenticeship position is that you must currently possess a valid Right to Work in the UK. Your visa end date must extend beyond the duration of the apprenticeship programme, which will last up to five years.

Due to Home Office requirements regarding Skilled Workers, we’re unable to accept applications for visa sponsorship for our apprenticeship roles as the proposed salary for the role does not meet the minimum threshold – if this situation applies to you, please consider looking for other vacancies which may be more suitable.

Location

This apprenticeship is based in Leeds and you will be expected to work from your main office location throughout the programme. While our hybrid working policy requires office attendance at least two days per week (40% for full-time colleagues), apprentices are expected to be in the office most days during the initial settling-in period.

If your commute exceeds 1.5 hours, we strongly recommend relocating closer to the office to ensure consistent attendance in line with contractual and hybrid working expectations.

About working for us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues, and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location, and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health, or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

Salary

You will join us on a fixed apprenticeship salary. Upon successful completion of the apprenticeship, you will be re-graded, with your pay range consistent with the job family for your business area.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

The closing date to apply for this opportunity is 12th January

If you think working with us could be right for you, please apply now and see where an apprenticeship with us can take you!

What happens next?

Submit your application, complete the online assessments. If successful, attend the Assessment Centre in March. Receive your outcome.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses, and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.