Collections Administrator - Industrial Placement

Basic Salary

£24,589 pa

Location

Office Based - City Centre Manchester

Fixed term 12 Month Contract. This Industrial Placement opportunity is a paid internship, suitable for a current undergraduate student seeking to take a year in industry as part of their degree course, between years 2 and 3. Start date, June 2026 to August 2027.

About Us

Evolution Money is a Certified B Corp with a social purpose. At Evolution Money, our mission is to redefine financial inclusion by providing bespoke lending solutions to UK homeowners. We are committed to empowering individuals and fostering long-term financial well-being. Through innovative and purpose-driven approaches, we aim to challenge traditional norms and create a pathway for those who might be overlooked by conventional financial institutions.

Role Summary

We’re seeking a Student Administrator to join our Relationship Management Team, assisting the team in supporting our existing customers. You’ll have the opportunity to gain insight into the whole customer cycle within an FCA regulated firm. Your work will support us in ensuring good customer outcomes.

Responsibilities include:

• Handling and allocating incoming customer emails.
• Handling the incoming post.
• Issuing correspondence to customers.
• Generating and issuing early settlement quotes to customers and third parties.
• Preparing documentation to submit to Land Registry in relation to property charges.
• Electronically storing documents onto our in-house systems.
• Printing correspondence for issue.
• Administration tasks relevant to the RM department.
• Liaising with third parties requesting information.

This role is for you if you have:

• A desire to gain practical experience in Financial Services as part of your Undergraduate degree studies. You must be a current student seeking a year in industry placement commencing Summer 2023, between years 2 and 3 of your degree, preferably in a business or finance related subject.
• The ability to work as part of a team and have a continuous learning attitude.
• Strong organisational skills with the ability to prioritise daily workload.
• Excellent customer service skills.
• Great communication skills and the ability to build effective working relationships.
• Good PC skills and some knowledge of Microsoft Excel.
• Deliver high standard of administration and maintain relationships with our customers.

If you’re up for the challenge, then here’s what you’ll get back:

• Up to 25 days’ annual leave + Bank Holidays
• Your birthday off, every year!
• Contributory pensions scheme
• Cycle to work scheme.
• Access to our weekly fruit basket in our office.

Company Culture

Join us on our journey to redefine financial inclusivity. As we continue to evolve, so do the possibilities for those we serve. Our goal is not just to provide loans but to architect a future where financial empowerment is a reality for everyone. At Evolution Money, we value creativity, innovation, and a collaborative spirit. Our team is dedicated to delivering exceptional results and creating a positive impact in the financial services industry. We believe in fostering a work environment that encourages growth, learning, and teamwork.

We are committed to encouraging equality, diversity and inclusion and aim to create a working environment where every employee is respected.

We will provide fairness, and respect to all our prospective employees, and all hiring decisions are based on merit.

We aim to ensure that no job applicant is placed at a disadvantage by practices or requirements which disproportionately disadvantage protected groups, and which are not justified by the demands of the role.

Everyone is welcome at Evolution Money! We are proud of creating an inclusive and diverse culture in our Evo Team community. We encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require during the recruitment process.

Evolution Money is a Disability Confident Committed employer. We offer interviews to anyone with a disability who meets the minimum criteria for the role.