Role description
The Vacancy
Programme Duration: 24 months
We have an exciting opportunity for a Commercial Graduate to join our eCommerce Team in April 2026. Our graduate scheme is designed to develop our future talent by giving you real responsibility from day one. You’ll join a dynamic eCommerce team who will support you throughout with structured training, exciting projects and invaluable industry experience. During your time on the programme, you will build a complete understanding of all aspects of the direct-to-consumer team, who provide online delivery solutions for anyone wanting to send a parcel within the UK or abroad. Our customers are very different and range from infrequent senders who send gifts to family a few times a year to the eBay or Amazon Marketplace sellers shipping up to 150 parcels per week.
Interested? Here's What You'll Be Doing
- You’ll work on activities to increase return visits and loyalty from our customer base.
- You’ll support the website and app development team to deliver improvements to journeys, conversion rates, and new propositions.
- You’ll collaborate with the eCommerce Send team to improve digital customer retention, conversion, and acquisition of our customer-to-customer (C2C) shipper base, including private social senders and micro-businesses.
- You’ll help to manage, implement, and maintain our promotions and campaigns across the website, email and paid media, and be closely involved with improvements to our website user experience (UX), products, and propositions.
- You’ll support the delivery of the eCommerce trading strategy including the product and pricing strategy.
- You’ll complete regular, ad-hoc research and reporting, undertaking competitor analysis and monitoring, creating and implementing customer research surveys, trading analysis, etc.
- You’ll manage customer communications delivery via our e-mail marketing system and across owned, paid, and earned media, ensuring they are delivered accurately and measured effectively.
- You’ll maintain a pool of agreed key messages and monitor consistency of use across channels.
- You’ll support parcel network and operational enquiries using our CRM system and other data to investigate customer behavior and support operations, customer services, and claims.
- You’ll develop your network, working across multiple business areas, collaborating with senior stakeholders, and presenting insights to Heads and Directors.
- You’ll receive mentoring and join a network of emerging talent through our EVRI Emerging Talent Development program.
What You’ll Need to Become a Commercial Graduate:
- A minimum of 2:2 degree in Business, Marketing, Digital Marketing, Project Management, or any other related field.
- Demonstrable communication, relationship building, and stakeholder management skills.
- Creative thinking with a positive sense of initiative and eagerness to learn.
- Strong analytical, reporting, and time management skills.
- Good attention to detail and ability to turn data into actions.
- Strong commercial acumen and results-focused.
- Computer literate and confident with the MS Office suite.
- Desirable skills include experience working on digital campaigns across multiple channels or improving websites and user journeys.
- Prior experience in a B2C or C2C environment and a basic understanding of Google Analytics.
This role will be hybrid, and candidates will be required to commute to our Head Office in Morley, Leeds once a fortnight.
About Us
At Evri, we know we only grow if our people do too. That's why we're committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re on a journey to better represent the customers we serve around the UK. We’re committed to removing barriers and ensuring that each person at Evri is valued for who they are and what they bring to our business.
We are Evri. Where everyone is welcome. We’re excited for the future. Let’s deliver it together.
Sectors
Sectors
Role description
The Vacancy
Programme Duration: 24 months
We have an exciting opportunity for a Commercial Graduate to join our eCommerce Team in April 2026. Our graduate scheme is designed to develop our future talent by giving you real responsibility from day one. You’ll join a dynamic eCommerce team who will support you throughout with structured training, exciting projects and invaluable industry experience. During your time on the programme, you will build a complete understanding of all aspects of the direct-to-consumer team, who provide online delivery solutions for anyone wanting to send a parcel within the UK or abroad. Our customers are very different and range from infrequent senders who send gifts to family a few times a year to the eBay or Amazon Marketplace sellers shipping up to 150 parcels per week.
Interested? Here's What You'll Be Doing
- You’ll work on activities to increase return visits and loyalty from our customer base.
- You’ll support the website and app development team to deliver improvements to journeys, conversion rates, and new propositions.
- You’ll collaborate with the eCommerce Send team to improve digital customer retention, conversion, and acquisition of our customer-to-customer (C2C) shipper base, including private social senders and micro-businesses.
- You’ll help to manage, implement, and maintain our promotions and campaigns across the website, email and paid media, and be closely involved with improvements to our website user experience (UX), products, and propositions.
- You’ll support the delivery of the eCommerce trading strategy including the product and pricing strategy.
- You’ll complete regular, ad-hoc research and reporting, undertaking competitor analysis and monitoring, creating and implementing customer research surveys, trading analysis, etc.
- You’ll manage customer communications delivery via our e-mail marketing system and across owned, paid, and earned media, ensuring they are delivered accurately and measured effectively.
- You’ll maintain a pool of agreed key messages and monitor consistency of use across channels.
- You’ll support parcel network and operational enquiries using our CRM system and other data to investigate customer behavior and support operations, customer services, and claims.
- You’ll develop your network, working across multiple business areas, collaborating with senior stakeholders, and presenting insights to Heads and Directors.
- You’ll receive mentoring and join a network of emerging talent through our EVRI Emerging Talent Development program.
What You’ll Need to Become a Commercial Graduate:
- A minimum of 2:2 degree in Business, Marketing, Digital Marketing, Project Management, or any other related field.
- Demonstrable communication, relationship building, and stakeholder management skills.
- Creative thinking with a positive sense of initiative and eagerness to learn.
- Strong analytical, reporting, and time management skills.
- Good attention to detail and ability to turn data into actions.
- Strong commercial acumen and results-focused.
- Computer literate and confident with the MS Office suite.
- Desirable skills include experience working on digital campaigns across multiple channels or improving websites and user journeys.
- Prior experience in a B2C or C2C environment and a basic understanding of Google Analytics.
This role will be hybrid, and candidates will be required to commute to our Head Office in Morley, Leeds once a fortnight.
About Us
At Evri, we know we only grow if our people do too. That's why we're committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re on a journey to better represent the customers we serve around the UK. We’re committed to removing barriers and ensuring that each person at Evri is valued for who they are and what they bring to our business.
We are Evri. Where everyone is welcome. We’re excited for the future. Let’s deliver it together.
