Emerging Talent Graduate Scheme: Consultant

We’re looking for people who are as passionate about wildlife conservation and making a difference as we are. The perfect candidates are people who are enthusiastic about ethical travel and want to make a positive impact on Africa’s wildlife and people’s lives every working day.

A Consultant will gain hands-on experience in a variety of departments, while always improving their conservation knowledge and sales and marketing skills. We’re a company with a positive growth mindset - our Emerging Talent Scheme seeks people who are excited to grow with us.

About the role

As the interest and need for genuine conservation travel grows, we’re seeing more people than ever reaching out to us from all four corners of the globe.

On this two-year scheme, you’ll work in a dynamic role with a focus on customer happiness and sales, marketing communications, travel operations, and product research.

Our in-depth Talent Training Programme will enable you to confidently educate customers about wildlife conservation and help them plan a trip that perfectly suits their goals. Your ongoing training will provide you with environmental and conservation insights, giving you the confidence to advise and guide prospective travellers. Our knowledge is always evolving, and you’ll liaise with various experts, including conservationists, to ensure best practices are always being followed, with regular team meetings and briefings. You do not need a working knowledge of conservation to apply - only a genuine passion for meaningful and life-changing experiences!

During the scheme, you’ll work on a key project focussed on innovation and driving the business forward. You’ll discuss your proposal with members of the ACE Management Team and then present it at the end of your scheme.

Upon successful completion of the scheme, we’ll review your role, based on your interests, experience and overall performance, and you’ll become a permanent member of the ACE team. Our team includes people from many different countries and backgrounds, united by a passion for wildlife conservation and travelling.

Job description

Taking a consultative and proactive approach to sales and customer communications, you’ll act as your traveller’s advisor, helping them at every step from initial interest to purchase and beyond. Your main goals will be to increase sales and awareness of the ACE brand. You'll build supportive relationships across a variety of channels, including one-to-one phone conversations, email, video calls, face-to-face meetings, and social media messages. You'll also create relevant content for our travellers who are part of a global audience passionate about wildlife and conservation.

Day-to-day you’ll collaborate with the wider ACE team, supporting one another and encouraging development through regular feedback. By sharing information and ideas, you’ll help the whole business achieve its objectives for growth and, most importantly, conservation impact.

Your background

The ideal candidates for our Emerging Talent Scheme are people who are excited about wildlife conservation and travel and want to work for a values-led organisation. You’ll need an undergraduate degree (or equivalent) in any subject, and a passion for making a difference.

Working hours

You’ll work five days a week (40 hours). As we are speaking to people from all over the world, our opening hours are 8:30am - 8:15pm, Monday - Friday. You’ll work two or three days a week 8:30am - 5:30pm and the other days 11:15am - 8:15pm.

We offer hybrid working on a two-week shift pattern, applicable to all UK staff, where you will be required to be in the office for two days on Week One, and three days on Week Two. The office is located in Bradley Stoke, Bristol, with free parking available and nearby bus links.

Benefits package

• Starting salary range £26,500 to £30,500, depending on previous experience
• Membership of our profit share scheme in the second full financial year of employment
• 25 days of leave per year plus UK public holidays
• A company laptop
• Ongoing personal training and opportunities to progress in the company as we grow
• Hybrid working
• Genuine opportunity to shape the future of the business

Job progression

We’re a driven team with ambitious and realistic growth plans. You’ll have the opportunity to work for a company with an outstanding reputation and reach your potential among talented and passionate people in conservation travel who encourage open direct communication and honest feedback. We’re committed to employing, training and retaining the very best people in their chosen fields and we provide personal training and opportunities to progress in the company as we grow. We’re looking for entrepreneurial team members who can develop and shape their role within the company.