Graduate Dealer Development & Customer Experience Coordinator

The Original British Motorcycling Company

At Triumph, we are driven to make the best motorcycles in the world. Building iconic motorcycles that celebrate our past whilst embracing the future - through bold design, original styling, purposeful engineering and a genuine passion for the ride.

Job Description

Reporting to the Head of Dealer Development within Commercial Operations, we are seeking a Dealer Development and Customer Experience Coordinator. The role is an entry level role and would ideally suit a graduate with real drive to succeed.

Responsibilities

The role will be a key part of the Dealer Development team supporting the performance management of our global Triumph World supplier network ensuring highest levels of service, quality and value are always maintained.

The successful candidate will engage with key stakeholders to align on roadmap timings, therefore building and maintaining professional working relationships is crucial. Attention to detail is essential within this role as there will be a need to collate and interpret market reports to determine engagement and effectiveness of various projects and training programs. The use of excel workbooks and the ability to present complex information is also vital.

Essential Skills/Experience

• Excellent communicator, collaborator, and influencer at all levels of the business, able to build relationships
• A pro-active thinker who can foresee potential issues and use initiative to resolve
• Focused on attention to detail, taking pride when presenting information
• A confident coordinator who inspires others and thrives in a fast-paced, evolving environment
• Proficient in Microsoft Packages including Excel, Word and Outlook
• Objective driven, multi-tasker, thrives on being busy and identifies well with achievement
• Self-motivated and resilient. Flexible and adaptable. Able to take instruction and work under pressure

Additional Benefits

A variety of competitive benefits, including an enhanced holiday scheme, employee benefits platform and a favourable life assurance scheme. Motorcycle, clothing and accessories are available to purchase at a heavily discounted rate. An iconic place to work; join us for the ride!