Salary Range:
£26,707.00 - £28,778.00
We are committed to equality, diversity and inclusion, creating a community where colleagues feel respected and valued. We aim to reflect the diversity of our students and communities, and to strengthen our university through collaboration and diverse perspectives, across all roles at the University.
Job Description
Faculty/Department:
UK Student Recruitment, Collaborative Outreach & Access team (Inc. The Humber Outreach Partnership - HOP)
Reporting to:
Head of Collaborative Outreach & Access
Duration:
Fixed term until 31st July 2027
Job Family:
Administration
Pay Band:
4
Benchmark Profile:
Administrator Band 4
DBS Disclosure requirement:
Required
Vacancy Reference:
Details Specific to the Post
Background and Context
The Humber Outreach Programme (HOP) is the Humber region's partnership within the Office for Students' Uni Connect programme. It works collaboratively to reduce educational inequalities and support young people from underrepresented backgrounds in making informed decisions about their future education and career pathways.
The University of Hull is the lead institution for a consortium of nine higher education providers, regional schools, the four Humber local authorities, two Local Skills Improvement Partnerships, and the Skills & Growth Hubs/Careers Enterprise Company, which oversee the Humber Outreach Programme (HOP). The consortium has been working collaboratively on outreach and attainment raising to schools and colleges with the aim of increasing progression to higher education.
The Programme works with schools, colleges, community engagement partners, and various stakeholders across the region to effectively support young people from under-represented backgrounds in breaking down barriers to accessing all Higher Education pathways and supporting the government's social mobility and skills strategies. The programme delivers activities, events, online courses, information via websites and publications, as well as careers guidance, mentoring, attainment raising and funding.
The post will see the successful candidate based at the University of Hull, working in a hybrid model, involving travel to deliver sessions and attending meetings across the HOP region, including (Hull, East Riding, North Lincolnshire & North East Lincolnshire) and some homeworking. The postholder will work in collaboration with HOP partner organisations to support, create, evaluate, and deliver activities and events for a secondary and post-16 audience based upon the HOP core outreach programme including face-to-face IAG and attainment raising sessions.
Funding has been awarded to HOP by the Office for Students (OfS) since January 2017 to deliver the Uni Connect Programme. Initially funded until August 2027, the OfS is currently undertaking a review to secure a longer-term funding model from 2027 onwards.
Specific Duties and Responsibilities
A graduate internship is a time-limited, structured work experience that includes an element of training. It provides work experience and skills development that can enhance employability and career prospects, helping to transition into the world of work and prepare for future employment.
At the HOP, we strongly believe that higher education pathways should be an option for anyone who aspires to go to university or undertake a higher technical pathway e.g. apprenticeship. We want to ensure that all students have the knowledge and confidence to progress onto higher education pathways regardless of socio-economic background, disabilities, ethnicity, or gender.
A key strategy in engaging with young people from our region's schools and colleges is providing relatable role models and real-life examples that students from their own diverse backgrounds can progress and succeed in higher education and beyond.
Responsibilities include but are not limited to:
- Delivering interactive face-to-face outreach and attainment raising workshops and presentations to students (aged 13-18) within HOP partner schools and colleges as stipulated in the HOP operating plan.
- Supporting events on campus, including directing the work of Student Ambassadors, delivering activities, conducting 1:1 and group sessions with students, event administration, liaising with schools/colleges or groups and academic staff leading sessions or third-sector organisations. This may include delivery of sessions, leading tours and organisation on the day.
- Working as a member of the HOP outreach team to create and develop student-focused interactive workshops, activities, and materials to raise young people’s awareness of Higher Education topics/pathways and courses/routes available to study.
- Overseeing data collection within schools and colleges, assisting with event reporting, and monitoring student engagement. Ensuring personal and sensitive data is handled and stored in accordance with relevant data protection legislation.
- Completing administrative duties within HOP processes, ensuring accuracy and timeliness. This includes, but is not limited to, financial administrative activity, relationship management, data input, event administration, and project report writing.
- Being flexible and adaptable in approach to work routines and undertaking any other duties that fall within the scope of the post as allocated by the HOP Programme Manager following consultation with the postholder.
- Supporting university events such as Open Days, Registration, and Graduation Ceremonies.
- Ability to travel extensively around the four Humber local authorities.
- Ability to work some evenings and weekends as required.
Generic Job Description
The duties and responsibilities listed below are intended to describe the general nature of the role. The duties and responsibilities and the balance between the elements in the role may change or vary over time depending on specific needs at a specific point in time or due to changing needs in the department. Candidates should note that there may not be an immediate requirement to carry out all the activities listed below.
Overall Purpose of the Role
- Roles at this level work within established processes and procedures, with minimum day-to-day supervision under the guidance of a team leader.
- The role holder will provide administrative support to staff, students, and more senior colleagues. This involves maintaining systems and/or undertaking routine tasks that support the working of teams, processes, and/or projects.
- Relevant knowledge may be gained through experience and on-the-job training.
Main Work Activities
Communication
- Assist in the preparation and collation of written documents for circulation.
- Take notes and produce formal minutes at meetings when required.
- Format and edit publications.
- Draft and type formal documentation.
- Compile procedural manuals and other University documentation.
Teamwork
- Under the guidance of a team leader, provide day-to-day support to other members of staff and staff new to the work area.
Service Delivery
- Provide administrative support to colleagues, including academic and administrative staff.
- Provide administrative support to specific projects as required.
- General office duties, which may include using the photocopier and fax equipment, receiving, acknowledging, distributing, and posting mail, updating notice boards, and general filing duties.
- May be required to perform reception duties.
Planning and Organisation
- Organise and represent the area and University at events.
- Plan and prioritise own work activities.
Analysis/Data Inputting
- Record and analyse data as required using Microsoft Office, other software, and corporate systems.
- Produce reports for routine analysis.
- Check departmental web presence to ensure the accuracy of information.
- Maintain accurate records.
Additionally, the postholder will be required to:
- Fulfil the employee’s duties described in the University’s health and safety policies and cooperate with the health and safety arrangements in place within the department. May be required to undertake specific health and safety roles on request, e.g., Display screen equipment assessor, departmental safety officer, fire warden.
- Show a commitment to diversity, equal opportunities, and anti-discriminatory practices, including mandatory equality and diversity training.
- Comply with University regulations, policies, and procedures.
Competency Specification
To fulfil your role, you will need certain knowledge, skills, and competencies. The following competency specification provides a framework within which your performance will be assessed. The interview assessment may include testing on IT skills.
The Competencies set out below are essential and are core requirements needed to perform the role, and any candidate who fails the requirement will not be taken forward for further assessment or to interview.
Competency
Identified by
Knowledge and Experience
- Demonstrates an understanding of administrative duties and has the ability and willingness to learn new skills and processes.
- Has customer service experience gained through volunteering, study, or work experience.
- Can use a broad range of products from the Microsoft Office suite and have the ability to learn new systems and software.
- Has a good general education showing clear evidence of literacy and numeracy. For example, GCSE Maths and English A-C.
Communication (Oral)
- Can demonstrate the ability to exchange basic information promptly and in a courteous and effective manner to students, colleagues, line managers, and external contacts.
Communication (Written)
- Can demonstrate the ability to provide information in a suitable format so that others' needs are met and adjusts the level of content to help others understand.
Teamwork and Motivation
- Can demonstrate the ability to work effectively as part of a team, is willing to provide cover for colleagues, and acts in a supportive manner.
Liaison and Networking
- Can demonstrate the ability to work with others outside the immediate area to ensure that accurate information is passed on promptly to the most appropriate people to improve working practices.
Service Delivery
- Has knowledge and understanding of services available to users of this and related areas of work and ensures that the experience of each customer is positive and satisfactory.
Planning and Organisation
- Can demonstrate the ability to create realistic plans to achieve own deadlines and objectives. Monitors the progress of self and/or others and can prioritise tasks/activities effectively. Suggests ways of improving working practices and use of resources.
Initiative and Problem Solving
- Can demonstrate the ability to solve standard, predictable problems in accordance with procedures and precedent.
Applications close at 00:01 am of the closing date listed. We reserve the right to close this vacancy early if we receive sufficient applications. If you are interested in this role, please submit your application as early as possible.
Sectors
Sectors
Salary Range:
£26,707.00 - £28,778.00
We are committed to equality, diversity and inclusion, creating a community where colleagues feel respected and valued. We aim to reflect the diversity of our students and communities, and to strengthen our university through collaboration and diverse perspectives, across all roles at the University.
Job Description
Faculty/Department:
UK Student Recruitment, Collaborative Outreach & Access team (Inc. The Humber Outreach Partnership - HOP)
Reporting to:
Head of Collaborative Outreach & Access
Duration:
Fixed term until 31st July 2027
Job Family:
Administration
Pay Band:
4
Benchmark Profile:
Administrator Band 4
DBS Disclosure requirement:
Required
Vacancy Reference:
Details Specific to the Post
Background and Context
The Humber Outreach Programme (HOP) is the Humber region's partnership within the Office for Students' Uni Connect programme. It works collaboratively to reduce educational inequalities and support young people from underrepresented backgrounds in making informed decisions about their future education and career pathways.
The University of Hull is the lead institution for a consortium of nine higher education providers, regional schools, the four Humber local authorities, two Local Skills Improvement Partnerships, and the Skills & Growth Hubs/Careers Enterprise Company, which oversee the Humber Outreach Programme (HOP). The consortium has been working collaboratively on outreach and attainment raising to schools and colleges with the aim of increasing progression to higher education.
The Programme works with schools, colleges, community engagement partners, and various stakeholders across the region to effectively support young people from under-represented backgrounds in breaking down barriers to accessing all Higher Education pathways and supporting the government's social mobility and skills strategies. The programme delivers activities, events, online courses, information via websites and publications, as well as careers guidance, mentoring, attainment raising and funding.
The post will see the successful candidate based at the University of Hull, working in a hybrid model, involving travel to deliver sessions and attending meetings across the HOP region, including (Hull, East Riding, North Lincolnshire & North East Lincolnshire) and some homeworking. The postholder will work in collaboration with HOP partner organisations to support, create, evaluate, and deliver activities and events for a secondary and post-16 audience based upon the HOP core outreach programme including face-to-face IAG and attainment raising sessions.
Funding has been awarded to HOP by the Office for Students (OfS) since January 2017 to deliver the Uni Connect Programme. Initially funded until August 2027, the OfS is currently undertaking a review to secure a longer-term funding model from 2027 onwards.
Specific Duties and Responsibilities
A graduate internship is a time-limited, structured work experience that includes an element of training. It provides work experience and skills development that can enhance employability and career prospects, helping to transition into the world of work and prepare for future employment.
At the HOP, we strongly believe that higher education pathways should be an option for anyone who aspires to go to university or undertake a higher technical pathway e.g. apprenticeship. We want to ensure that all students have the knowledge and confidence to progress onto higher education pathways regardless of socio-economic background, disabilities, ethnicity, or gender.
A key strategy in engaging with young people from our region's schools and colleges is providing relatable role models and real-life examples that students from their own diverse backgrounds can progress and succeed in higher education and beyond.
Responsibilities include but are not limited to:
- Delivering interactive face-to-face outreach and attainment raising workshops and presentations to students (aged 13-18) within HOP partner schools and colleges as stipulated in the HOP operating plan.
- Supporting events on campus, including directing the work of Student Ambassadors, delivering activities, conducting 1:1 and group sessions with students, event administration, liaising with schools/colleges or groups and academic staff leading sessions or third-sector organisations. This may include delivery of sessions, leading tours and organisation on the day.
- Working as a member of the HOP outreach team to create and develop student-focused interactive workshops, activities, and materials to raise young people’s awareness of Higher Education topics/pathways and courses/routes available to study.
- Overseeing data collection within schools and colleges, assisting with event reporting, and monitoring student engagement. Ensuring personal and sensitive data is handled and stored in accordance with relevant data protection legislation.
- Completing administrative duties within HOP processes, ensuring accuracy and timeliness. This includes, but is not limited to, financial administrative activity, relationship management, data input, event administration, and project report writing.
- Being flexible and adaptable in approach to work routines and undertaking any other duties that fall within the scope of the post as allocated by the HOP Programme Manager following consultation with the postholder.
- Supporting university events such as Open Days, Registration, and Graduation Ceremonies.
- Ability to travel extensively around the four Humber local authorities.
- Ability to work some evenings and weekends as required.
Generic Job Description
The duties and responsibilities listed below are intended to describe the general nature of the role. The duties and responsibilities and the balance between the elements in the role may change or vary over time depending on specific needs at a specific point in time or due to changing needs in the department. Candidates should note that there may not be an immediate requirement to carry out all the activities listed below.
Overall Purpose of the Role
- Roles at this level work within established processes and procedures, with minimum day-to-day supervision under the guidance of a team leader.
- The role holder will provide administrative support to staff, students, and more senior colleagues. This involves maintaining systems and/or undertaking routine tasks that support the working of teams, processes, and/or projects.
- Relevant knowledge may be gained through experience and on-the-job training.
Main Work Activities
Communication
- Assist in the preparation and collation of written documents for circulation.
- Take notes and produce formal minutes at meetings when required.
- Format and edit publications.
- Draft and type formal documentation.
- Compile procedural manuals and other University documentation.
Teamwork
- Under the guidance of a team leader, provide day-to-day support to other members of staff and staff new to the work area.
Service Delivery
- Provide administrative support to colleagues, including academic and administrative staff.
- Provide administrative support to specific projects as required.
- General office duties, which may include using the photocopier and fax equipment, receiving, acknowledging, distributing, and posting mail, updating notice boards, and general filing duties.
- May be required to perform reception duties.
Planning and Organisation
- Organise and represent the area and University at events.
- Plan and prioritise own work activities.
Analysis/Data Inputting
- Record and analyse data as required using Microsoft Office, other software, and corporate systems.
- Produce reports for routine analysis.
- Check departmental web presence to ensure the accuracy of information.
- Maintain accurate records.
Additionally, the postholder will be required to:
- Fulfil the employee’s duties described in the University’s health and safety policies and cooperate with the health and safety arrangements in place within the department. May be required to undertake specific health and safety roles on request, e.g., Display screen equipment assessor, departmental safety officer, fire warden.
- Show a commitment to diversity, equal opportunities, and anti-discriminatory practices, including mandatory equality and diversity training.
- Comply with University regulations, policies, and procedures.
Competency Specification
To fulfil your role, you will need certain knowledge, skills, and competencies. The following competency specification provides a framework within which your performance will be assessed. The interview assessment may include testing on IT skills.
The Competencies set out below are essential and are core requirements needed to perform the role, and any candidate who fails the requirement will not be taken forward for further assessment or to interview.
Competency
Identified by
Knowledge and Experience
- Demonstrates an understanding of administrative duties and has the ability and willingness to learn new skills and processes.
- Has customer service experience gained through volunteering, study, or work experience.
- Can use a broad range of products from the Microsoft Office suite and have the ability to learn new systems and software.
- Has a good general education showing clear evidence of literacy and numeracy. For example, GCSE Maths and English A-C.
Communication (Oral)
- Can demonstrate the ability to exchange basic information promptly and in a courteous and effective manner to students, colleagues, line managers, and external contacts.
Communication (Written)
- Can demonstrate the ability to provide information in a suitable format so that others' needs are met and adjusts the level of content to help others understand.
Teamwork and Motivation
- Can demonstrate the ability to work effectively as part of a team, is willing to provide cover for colleagues, and acts in a supportive manner.
Liaison and Networking
- Can demonstrate the ability to work with others outside the immediate area to ensure that accurate information is passed on promptly to the most appropriate people to improve working practices.
Service Delivery
- Has knowledge and understanding of services available to users of this and related areas of work and ensures that the experience of each customer is positive and satisfactory.
Planning and Organisation
- Can demonstrate the ability to create realistic plans to achieve own deadlines and objectives. Monitors the progress of self and/or others and can prioritise tasks/activities effectively. Suggests ways of improving working practices and use of resources.
Initiative and Problem Solving
- Can demonstrate the ability to solve standard, predictable problems in accordance with procedures and precedent.
Applications close at 00:01 am of the closing date listed. We reserve the right to close this vacancy early if we receive sufficient applications. If you are interested in this role, please submit your application as early as possible.
