Insurance Claims Graduate

We have an exciting opportunity to join us here at Covéa Insurance as a Insurance Claims Graduate. In this role, you’ll be based within our Third-Party & Technical Claims function, gaining the skills to become a technical specialist over a 3-year Graduate programme.

About The Team

Our Third-Party Claims teams handle claims where our customers’ negligence is alleged across both Commercial Lines Motor and Personal Lines Motor. We pride ourselves on controlling third-party claim costs proactively and efficiently while delivering exceptional service to customers and broker partners throughout the life of a claim.

What Will Help You Stand Out

• A 2:1 degree in any subject – We’re particularly interested in candidates with a law background.
• A curious, analytical mindset with strong attention to detail and sound judgement.
• Clear, confident communication - verbal and written - and a knack for building positive relationships.
• Planning & organisation skills, with the ability to balance study and work, meet deadlines, and keep momentum.
• A genuine commitment to inclusive teamwork, collaboration, and continuous improvement.

You don’t need prior insurance experience - bring your potential, motivation, and willingness to learn. We’ll help with the rest.

What will the 3 Year Graduate Programme Look Like?

Year 1 – Foundations in Third-Party Claims

• Learn the end-to-end claims journey, from notification to settlement, with guided exposure to liability assessment, negotiation, and cost control.
• Build excellence in customer experience and Consumer Duty - treating all customers fairly and understanding your part in delivering a memorable, right-first-time service.
• Rotation across core teams to understand processes, controls, and the critical metrics that keep customers and the business protected.

Year 2 – Technical Depth & Complex Caseloads

• Take on a supervised personal caseload of more complex third-party claims, developing judgement to achieve cost-effective outcomes.
• Join technical case huddles and market forums; share insights with stakeholders to influence best practice and improvements.
• Strengthen skills in analysis, planning, organising, and minimising claims leakage, supported by experienced handlers and leaders.

Year 3 – Specialist Impact & Leadership Behaviours

• Act as a developing technical referral point, supporting others through case discussions and bite-size training you help to deliver.
• Lead improvement initiatives to refine strategy, processes, and controls; evaluate performance and recommend enhancements.
• Embed our leadership behaviours - professionalism, integrity, inclusive communication, and driving positive change.

Your Development

• You'll enrol in a dedicated, structured progression path to enhance and develop not only your technical skills, but also softer skills too.
• You will be invited to study towards the Level 6 Insurance Professional qualification: you’ll study this alongside the programme with dedicated study time, mentoring, and exam support.
• Access to learning modules, technical workshops, and continuous professional development to accelerate your journey into a Lead Technician technical pathway over time.

What You’ll Be Doing Day-to-day

• Investigate, evaluate, and progress third-party claims toward fair, efficient resolution.
• Collaborate across claims, underwriting, suppliers, and brokers to deliver great outcomes and reduce unnecessary cost.
• Uphold Consumer Duty and do the right thing - complying with regulatory requirements and our internal best practices, including data protection and fraud awareness.

Why Join Us?

• Real responsibility from day one, with rotations that build breadth and depth.
• A clear development framework and structured learning plan backed by line managers, mentors, and technical specialists.
• Hybrid working and flexibility—balance matters here.
• Annual pay review – plus performance bonuses (up to 30% depending on level)
• Generous holidays – 25 days + bank holidays, with buy/sell options
• Pension perks – 7.5% employer contribution, rising to 9% with your input
• A culture where everyone belongs – We're committed to diversity, equity & inclusion, with real action, employee-led community groups, and ongoing learning to make Covéa a place where everyone can thrive
• Mental & financial support – Through our dedicated Wellbeing group
• Career growth – Training, qualifications & apprenticeships to help you thrive
• Health & wellbeing – Private medical cover, 24/7 Virtual GP, health checks, flu jabs & more
• Drive in style – Tusker Car Scheme with fully maintained insured vehicles
• Extra savings – Gym discounts, Cycle to Work, and retail offers via Perkpal
• And much more!

Ready to start your journey? This is more than just a job—it’s a chance to grow, develop and be part of something great. Apply now and build skills that will last a lifetime.

As a Disability Confident Employer, we’re committed to fair and accessible recruitment. If you need any adjustments, support or alternative application options during the recruitment process, please reach out to our Recruitment Team.

Applicants must currently reside in the United Kingdom and possess full and unrestricted right to work in the UK. Unfortunately, we are unable to offer Visa sponsorship for this role.

Salary

Working hours: 36.25