Internship - Wireless Customer Engineer

We are a leading company in the wireless broadband communications industry looking for talented professionals with a winning attitude.

Job Description

Key Responsibilities

• Participate in the testing of WNC WiFi, cellular mobile subsystem, and smart IoT performance.
• Assist in analysing and improving performance metrics (RSSI, SNR, MCS, PER, latency, throughput).
• Support troubleshooting of Wi-Fi and cellular connectivity issues, interference patterns and application-level behavior.
• Execute lab and field testing using WNC testbeds, access points, IoT devices, RF chambers, and diagnostic tools.
• Process, evaluate, and interpret logs and diagnostic traces from WNC devices.

Required Qualifications & Skills

Education

• Newly graduate with a bachelor's degree in electrical engineering, Telecommunications, Computer Science, Network Engineering, and electrical and electronics Engineering.

Technical Skills

• Knowledge and understanding of Wi-Fi / IEEE 802.11 standards, cellular including 4G/5G, and IoT systems.
• Knowledge of networking fundamentals: TCP/IP, DHCP, DNS, routing, switching.
• Basic understanding of RF concepts (SNR, interference, channel utilization, modulation types).
• Familiarity with Linux command-line tools and basic embedded environment workflows.
• Exposure to Wi-Fi test and monitoring tools, e.g. Wireshark.

Soft Skills

• Problem-solving abilities with attention to detail.
• Clear communication skills and willingness to learn from senior engineers.
• Ability to work in cross-functional engineering teams.
• Organized, proactive, and motivated to grow within WNC.
• Experience with AI technologies is a plus.

Working Conditions

• Based at WNC office, lab, or hybrid environment depending on role.
• Hands-on work with wireless devices, access points, custom test equipment, and RF testing environments.
• Occasional travel for interoperability testing, certification events, or customer support (if required).