JD Young HRSSC Efficiency Internship

Who We Are

At JD.com, also known as JINGDONG, everything begins with a bold idea and the drive to make life smarter, faster, and more connected. What started in China has grown into one of the world’s most trusted technology and supply chain ecosystems, serving over 700 million customers. From retail and logistics to tech, property, and beyond, we’re all about innovation that actually makes a difference.

Our Global Reach

JD.com is expanding worldwide through a digitally intelligent, cross-border supply chain and world-class logistics network. With platforms like Joybuy connecting trusted products to customers everywhere, our teams stretch across China, the U.S., Europe, APAC, the Middle East, and beyond. Every year, we welcome over 20,000 students and graduates into our business, showing our commitment to young talent and the fresh ideas that drive our future. Join us and contribute to global projects from day one.

What We Offer

We believe great ideas can come from anywhere, and often, they come from you. As an intern at JD.com, you’ll work on meaningful, hands-on projects, learn from talented colleagues across our global network, and grow in a supportive, fast-paced environment designed for development. With competitive compensation, great office locations, and a people-first culture that champions continuous learning, you’ll have everything you need to thrive and kick-start your career.

About Your Program

You’ll be joining the JD Young (JDY) Internship Program, designed to give early-career talent hands-on exposure to real projects, real responsibilities, and real growth. Over 3-6 months, you’ll work alongside experienced teams, build fundamental skills, and gain insights into how a global business operates.

• Employee Lifecycle Support: Support HR administration across the employee lifecycle, including onboarding, transfers, employee data changes, offboarding, and leave management.
• Visa & Work Permit Support: Assist with employee visa, work permit, and right-to-work related processes, including document collection, status tracking, and coordination with relevant internal and external stakeholders.
• HR Operations & Systems Support: Maintain and update employee information in HR systems such as Workday and ServiceNow, ensuring data accuracy and timely processing of HR requests.
• Employee Inquiry Support: Serve as a point of contact for employee queries on HR processes, policies, documentation, and general HR administration, escalating complex cases when required.
• Cross-Functional Coordination: Work closely with HR teams, employees, managers, and other stakeholders to support efficient HR service delivery and ensure HR processes are completed accurately and on time.

About You

• Bachelor’s degree or above in Human Resources Management, Psychology, Business Administration, Administrative Management, or a related field.
• Fluent in English, with good communication and interpersonal skills. Mandarin is strongly preferred.
• Proficient in Microsoft Office; comfortable working with HR systems and handling employee data.
• Strong attention to detail and organisational skills, with the ability to manage multiple administrative tasks accurately.
• Fast learner, proactive, responsible, and comfortable working in a cross-cultural and collaborative environment.

At JD.com, we are committed to creating an inclusive workplace where every voice counts and every talent belongs. We are proud to be an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, age, veteran status, or any legally protected characteristic.

Ready To Apply?

Don't leave yourself wondering 'what if'. Hit apply and see where your curiosity can take you at JD.com.