Library Enquiry Placement Student

These roles are only for current UWE undergraduates undertaking a sandwich placement module in the 2025/2026 academic year.

This is an exciting opportunity for two current UWE students to get real-world, hands-on experience of working in a large and complex Student Services department. Based within the friendly Library enquiries team you will work as part of the frontline service to support students and staff to access our collection and services.

This is an excellent opportunity to develop your skills in customer service and to develop skills in creating resources to support fellow students at UWE. Based in the Library enquiries team, you will spend a significant amount of time working at the library service desk at both Frenchay and Glenside helping students as well as providing administrative support through participation in library projects across campuses.

If you are considering a career working in Higher Education, Librarianship, Customer Service, or you’re unsure and would like to develop broad administrative experience in a large and complex organisation this placement will help you gain valuable work experience and develop your CV.

This role will involve:

• Working on a front-facing desk providing students with information about our services and signposting as appropriate, this is a significant part of the role.
• Working as part of a team and gaining administrative experience in a large and complex organisation.
• Developing your CV with support from the careers team and your line manager.
• Collaborating and supporting other members of the Enquiries and Disabilities Team with a range of administrative tasks.
• Helping to facilitate and organise library tours with students and external borrowers.
• Working with other colleagues on various projects as required, for example the library withdrawal of resources project.

About you

Your experience as a UWE student will be invaluable in working with Library staff to enhance services and feed the student voice into new projects and developments. We try to make our placements adaptable so that we can help you develop the skills you need for your CV, you will work with your line manager to identify opportunities to get involved with work that interests you as well as your day-to-day duties.

You will have access to a high level of training and development that will both help your future studies and develop skills and aptitudes in support of your future career. As part of your placement, you would be offered an extensive induction, and training in key areas. You will be encouraged to reflect on your experiences and to share your learning with colleagues. You will have access to support from the careers team to develop your CV and make the most of your experience. Some of our previous placement students have gone on to use their placement experience to help them develop their dissertation proposal, others have gone on to internships at UWE after graduating.

This role is open to UWE undergraduate students from any faculty and approved course that has a sandwich module option for academic year 2025/2026 available. Placements start in August 2025 and last for 1 year. Please use the application form to apply, using the space available to describe how you meet the essential and desirable criteria, ideally using examples from your work and study to evidence this. CVs will not be considered. Remember that the UWE Careers service can support you with making an application.

Where is this role based?

These posts are based at our lively Frenchay campus where we have invested in the latest facilities and resources to give both our staff and students access to everything they need to succeed. You will also work at our Glenside Campus which is set within beautiful grounds in Stapleton, just three miles north east of Bristol City Centre.

Why UWE Bristol?

We are one of the largest providers of Higher Education in the South West with 38,000 students and 4,000 staff from right across the globe. Based in Bristol, one of the UK’s most exciting and forward-thinking cities, we are regionally embedded and globally connected, with an established network of employer and academic partners.

We offer a wide range of employee benefits including progressive pay rates, generous annual leave and career average pension schemes as well as retail savings, onsite nursery and opportunities for training and personal development.

Add your individuality to ours

UWE Bristol recognises the power of a truly diverse university community.

We are proud to be part of a vibrant, multicultural city that celebrates diversity, we’re always looking for talented people from all backgrounds to join us. Our people are our strength, and diversity enhances our creativity and leads to better decision-making and problem-solving. Bring your talent and ambition to our growing community and find yourself in a stimulating and supportive environment where you’ll thrive.

We particularly encourage applications from students who are likely to be underrepresented. This includes students from Black, Asian, and Minority Ethnic heritages, disabled students including neurodiverse students, mature students, LGBTQIA+ students, first in family to go to university students, postgraduate students, student parents, student carers, and students who access UWE Cares.

We have a number of inclusive recruitment practices – please get in touch if you would, for example, like to discuss different formats to submit your application or adjustments to your interview. We operate a Guaranteed Interview Scheme through our Disability Confident accreditation, which offers a guaranteed interview to disabled applicants who fully meet the essential criteria of a role.

Further information

These are a full-time, fixed-term post Starting in August 2025 and lasting 1 year, working 37 hours per week. You must be a current UWE student with a sandwich placement module option for 2025/2026 and if you are offered the role you will need to have your placement approved by your tutor.

UWE Bristol is a campus-based University and it is vital to our success and the delivery of an outstanding experience for our students that our campuses are progressive and vibrant places to learn and spend time, a large part of the role is being part of the help desk team and working at the desk to support students. This role is therefore campus based for all of your time.

To ensure fairness and equity all salary offers will be made in line with the University's salary assessment guidelines and will be based on your relevant skills and experience.

We are unable to provide sponsorship for this role under the Home Office Skilled Worker visa route. As we are unable to sponsor anyone requiring a visa for this role candidates must therefore be able to provide their own right to work in the UK.

Should you be shortlisted you will be asked to provide your right to work documents at your interview. Please refer to the Home Office Right to Work Checklist which provides details of which documents are acceptable.

Please note that UWE does not cover any visa or health surcharge costs.

Advice to applicants

We’d love to hear from you - if you are excited about joining us at UWE please complete our application form as soon as possible.

Tell us about how your skills and experience relate to the requirements of this role by describing how you meet each of the essential and desirable criteria listed in the Person Specification section of the Job Description, and include specific examples wherever possible.

Once we have completed shortlisting we will let you know the outcome of your application by email, so please check your inbox for updates.