Order Expert Paid Internship

Company Description

Zayo Europe’s journey has been guided by an aspirational vision for connectivity. Our founders were veterans of the companies that constructed the earliest backbone of the Internet. They understood that truly putting “the world” on the World Wide Web would require connections, lots of them. Zayo formed in 2007 with Zayo Europe becoming a standalone company in 2024. We are now a market leader in operating and managing fibre networks.

We’re looking for a motivated intern to join our Quote Desk / Order Management team.

You’ll support a key Quote-to-Cash transformation project, helping to build a library of training content used across the business. At the same time, you’ll get hands-on exposure to how customer deals move from quote through to order and delivery, working alongside experienced Order Experts.

What You’ll Be Doing

• Supporting the creation of a training library (videos, transcripts and guides)
• Tracking topics, contributors, and overall project progress
• Assisting with quote and order administration tasks, such as:
  • Supporting order creation and updates
  • Checking data for accuracy and completeness
  • Helping resolve basic queries or issues
• Providing day-to-day support to Sales and internal teams
• Helping track and follow up on orders, requests, and queries
• Reviewing processes and helping identify simple improvements
• Supporting data quality and process consistency across orders
• Working with teams across Sales, Operations, Finance and Delivery
• Supporting general project coordination and admin tasks

What We’re Looking For

• A student or recent graduate interested in business, operations, or sales
• Strong attention to detail and good organisational skills
• Comfortable using Microsoft Office (Excel, PowerPoint, Outlook)
• Good communication skills and confidence working with different teams
• A proactive attitude and willingness to learn

What You’ll Gain

• Hands-on experience in a Quote-to-Cash transformation project
• Exposure to order management and sales processes
• Insight into how complex customer deals are managed end-to-end
• Experience working with cross-functional teams
• Development of key professional skills including data handling, problem-solving, and project coordination

The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs.

Additionally, this position may be eligible for certain benefits, such as health insurance and 401(k).

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.