Product Design Co-op/Internship

Description

- Term: 4 months

At Hootsuite, our Product Design team is focused on creating intuitive and effective experiences for our users in the B2B SaaS space. As a UX/UI Intern, you’ll work closely with designers, developers, and product managers to support design projects and gain hands-on experience in a professional setting. You’ll be paired with a mentor and contribute to real projects, helping to improve the usability and design of our platform while learning about the UX/UI design process in a collaborative environment.

Responsibilities

• Design Support: Assist in creating wireframes, mockups, and UI components using tools like Figma.
• Research Participation: Help plan user research sessions, observe research activities, and assist in compiling findings into reports.
• Design Documentation: Help maintain and organize design files, guidelines, and feedback for future reference.
• Collaboration: Work with UX designers, product managers, and developers to support ongoing projects.
• Iterate & Improve: Make small design refinements and contribute to discussions about usability and accessibility.
• Design System Support: Assist in updating and maintaining Hootsuite's Design System to ensure consistency across products.
• Agile Workflow: Participate in team meetings, including sprint planning, stand-ups, and design critiques.

Benefits

• 100% coverage on mental health-related treatments in North America, including culturally appropriate trauma counselling services.
• A company-wide Wellness Week between July 5 to 12 where we can all “unplug” together.
• Accidental death and dismemberment (AD&D) Insurance
• Dental Insurance
• Disability Insurance
• Employee Assistance Program
• Gym / Wellness Reimbursement ($55 per month)
• Gym Discount
• Health Insurance
• Life Insurance
• Maternity Leave
• PTO (Vacation / Personal Days) - 20 days. After your two year anniversary, you get an additional two days each year until you reach thirty days (six weeks) at your sixth anniversary.
• Paternity Leave
• Sick Time (for individual employee and family members)
• Bereavement Leave
• Business Travel Insurance
• Company Phones
• Fertility Assistance (Coverage for fertility treatments and gender affirmation surgeries)
• Immigration Assistance
• Phone Bill Reimbursement ($50 per month)
• Remote Work
• 401k
• Employee Discount
• Pet Friendly Workplace
• RRSP Matching
• Volunteer Time Off

Qualifications

• Currently pursuing a degree/diploma in UX/UI Design, Human-Computer Interaction, or a related field
• Interest in UX/UI principles, including usability, accessibility, and interaction design
• Familiarity with design tools like Figma (or similar)
• No portfolio required, but it’s great to have if you want to showcase your work
• Good attention to detail and a willingness to learn

Skills

• Strong communication skills for working with a cross-functional team
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
• Creativity and Innovation: seeks new and better ways of doing things, generates original and imaginative ideas, products, or solutions
• Critical challenger: having the trust in your team to ask difficult questions in order to get to the best end result
• Active communicator: listens actively and communicates ideas and information clearly, inclusively, and proactively
• Bar-raiser: steps up to help the team grow and succeed, even when it means going beyond what might be expected
• Integrated thinker: looks beyond role and responsibilities to understand how the work drives broader organizational goals
• Lifelong learner: growth mindset – here to learn, experiment, seek, apply, and provide feedback, share what works with the team, and move on from what doesn’t
• Courage: steps up to address difficult issues, saying what needs to be said
• Resilient adapter: in the face of change and challenges, brings a thoughtful, calm approach, and focus on finding the new opportunity
• Intentional collaborator: builds positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information
• Solution seeker: focused on tackling new challenges, solving problems, and moving the business forward—doesn’t wait to be asked
• Accountable owner: takes pride in work with a mindset of ultimate accountability and reliability for the outcomes

Start Date: September 12, 2026