Programme Administrator - Postgraduate Research

School of Design and Creative Arts

Loughborough University is an amazing place to work. We’re ranked top ten in every national league table and hold a global reputation for sporting excellence.

With an atmosphere of determination, ambition, and desire to make a difference, our collaborative environment inspires both staff and students to be the very best they can be. With over 3,000 members of staff, you can expect huge variety and new opportunities every day.

Role Overview

The School of Design and Creative Arts is seeking to appoint a highly motivated and enthusiastic Programmes Administrator to join our experienced Postgraduate Research Administration Team. The successful candidate will work closely with the administration team and academic colleagues, and will be involved in all aspects of degree administration for Research Postgraduate programmes.

This exciting and varied role will involve providing advice and guidance to prospective applicants and current students from initial enquiry to graduation. In addition to possessing excellent IT, administrative and communication skills, applicants should have previous experience in a similar role and a proven track record of dealing with people in a variety of complex situations.

Qualifications and Skills Required

• Excellent IT, administrative, and communication skills.
• Previous experience in a similar role.
• A proven track record of dealing with people in a variety of complex situations.
• Strong team player, excellent communicator, adaptable, and have a strong commitment to excellent customer service.
• Education to GCSE Grade C or equivalent in English and Mathematics.

Benefits at Loughborough University

At Loughborough, our benefits are designed to support your life inside and outside of work, helping you to thrive and feel valued as part of our community. Examples of our benefits include:

• Time off - Generous holiday allowance, including 14 university closure days and bank holidays, with the option to buy extra through our holiday purchase scheme.
• Where you work – Access to a range of fantastic facilities with plenty of green space across our 523-acre East Midlands campus, plus an exciting community at our London campus on the Queen Elizabeth Olympic Park.
• Financial wellbeing – Competitive pay, two excellent pension schemes, and everyday savings opportunities.
• Support for you and your family – On-site nursery at our East Midlands campus, flexible and hybrid working options, and a range of family-friendly policies.
• Health and wellbeing – Discounted gym memberships and access to world-class sporting facilities, including physiotherapy, plus healthcare offers such as eyesight testing and wellbeing support.
• Travel and sustainability - Access to our electric vehicle and cycle-to-work schemes, as well as a variety of travel offers to support sustainable commuting.

*Loughborough University is committed to allowing its employees to work dynamically with a combination of working on campus and remotely, where possible. This role offers dynamic working, and if successful, your line manager will discuss these informal arrangements with you.*