Marks & Spencer |

We’re here to be the most trusted retailer known for quality, driven by innovation, and obsessed with our customers. We set high standards, then raise them. Because at M&S, nothing less than exceptional will do.

We know the retail industry is changing. At M&S we're excited to be leading the way as we innovate, disrupt and create an exceptional customer experience both online and in-store. We're transforming how we work and offering exciting opportunities where curiosity and ambition are valued. If you want to get stuck into delivering the extraordinary for every customer and making bold ideas happen, this is the place for you.

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

We invest in our people because they drive our success. Our development programmes combine hands-on learning with structured training, coaching and clear progression paths. You’ll be supported to realise your potential, achieve your ambitions and shape your own future.

This is where it starts. Join one of the M&S Early Careers programmes and be part of the movement transforming the future of retail.

As a business, we’re fast, focused, and full-on and that’s exactly how we like it. We set high expectations and move at pace, because that’s what it takes to deliver for our customers. You’ll grow fast, make a real impact, and stay close to the action.

We raise the bar, then raise it again, always focusing on making the right decisions for our customers, colleagues and communities. We work with pace and purpose, lead with quality and innovation, and make sustainability part of every decision. And we do it together, building an inclusive culture where everyone has a voice, everyone takes accountability and every detail matters.

Our Behaviours are how we're creating a different M&S. Who we are and how we show up is changing, and we are building a culture where everyone gets their sleeves rolled up, is selfless, and strives to get closer to customers and closer to colleagues than ever before. As part of our Early Careers programmes, we pay special attention to these behaviours as they guide you through your career.

Because it isn’t easy, and that’s exactly why it’s worth it. We set high standards, move fast, and stay obsessed with being the best. We’re in the middle of one of the biggest transformations in UK retail, reshaping how we work, what we offer, and how we lead the industry. With over 32 million customers and a brand loved across the globe, you’ll be part of something big with room to grow, lead, and build the kind of career most people only talk about.

We look for people who don’t wait to be told. They step up, take accountability and get stuck in. The ones who lead from the front, stay sharp under pressure and take pride in getting the details right.

But it’s not just about execution. It’s about thinking differently, challenging the norm and pushing boundaries with bold, innovative ideas. We’re building teams full of proactive, motivated people with a can-do mindset, because having high-performing, ambitious colleagues is how we stay ahead.

We're proud to be a business where colleagues choose to build long-term careers and helping our colleagues to grow is one of the most important investments we make. That's why we offer development opportunities for every stage of your career, from day one learning and everyday skill-building to apprenticeships, career pathways and leadership programmes.

Whether you're joining us in one of our stores, support centres or distribution sites, you'll have opportunities to learn, develop and progress. Because when our colleagues grow, our business grows too.

Retail

Stand out shopping experiences don’t happen on their own. They take customer-focused teams inspired by dynamic leaders. If you love life on the shop floor and want to raise the bar on in-store experiences, this is your crowd.

Food

Reinventing food trends. Launching ranges to rave reviews. Delivering millions of products more sustainably. Our food teams are the most innovative in the industry because they never stop trying to surpass expectations.

Fashion, Home & Beauty

Be part of the team behind the products, deliveries and experiences customers love, making M&S smarter, faster and more sustainable. This team’s work ends up in homes and social feeds across the nation. If you see yourself delivering brilliant experiences that keep our customers coming back, join them.

• Wellbeing hub - Get access to resources to support your wellbeing, including a free virtual GP service.
• Giving back - Support your favourite charities by donating through your pay or even volunteering for them.
• Pay - Earn a competitive salary.
• Colleague discount - After completing your probation period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household. (Please note only contracts of more than 12 weeks are eligible for this benefit.)
• Time off - Competitive holiday entitlement with the potential to buy extra holiday days.
• Bonus - We have discretionary bonus schemes depending on your role and our business performance.
• Life assurance - Get cover for twice your salary up to age 70 (double with our Pension Plan).
• Workplace savings - We’ll help you save through our Pension Savings Plan, Share Buy and Sharesave schemes.
• My Choices - Save on everyday costs through discounts and offers and get access to great health benefits.
• Cycle to work - Bike/accessory hire with Cycle to Work and save on tax and national insurance.
• Smart tech - Buy the latest technology with interest-free financing directly from your salary.
• Family friendly policy - Industry-leading maternity, paternity, adoption and neo-natal policies, providing support and flexibility for you and your family.

Applications are now open. Don’t wait too long to apply. Some programmes close early due to high demand.

The process includes:

• Online Assessment: A behavioural assessment (approx. 30-40 minutes) that helps us get to know you – what drives you, how you approach different situations and how this aligns with M&S.
• Job Simulation: A mix of realistic scenario-based questions to give you the opportunity to step into the world of M&S, and to show us how you think, lead and bring our values to life (approx. 45–60 minutes).
• Assessment Centre: This is your opportunity to meet us in-person and show us your potential through a few different assessed exercises. It’s also a chance for you to get an insight into what it’s like to work for M&S, to meet our people and to have some fun!

We’re committed to supporting everyone who needs adjustments throughout the process.

We’re putting sustainability at the heart of everything we do — from how we source products to how we support customers in living well. Our Plan A commitments include:

• Reach net-zero greenhouse gas emissions across the value chain by 2040.
• 100% of packaging to be recyclable by 2025/26.
• Remove 1bn units of plastic packaging by 2027/28.
• Food waste reduced by 50% by 2029/30.
• Promoting reusing, repurposing and recycling through our ‘Another Life’ initiative.
• 100% verified recycled polyester by 2025/26.

We’re serious about our ESG strategy, Plan A, to build a better future for our planet, our customers and our colleagues because there is no Plan B.