We’re building the next era of M&S, and it’s your chance to make your mark and shape it. This is the new generation of retail.
Who We Are
Ever wonder what the future of retail looks like? With us, you can make it happen. Get close to customers, close to colleagues, and together we’ll make fashion more sustainable. Revolutionise the digital experience for retail. Innovate delicious, high-quality foods. It takes vision, leadership, resilience and expert technical skills to be at the forefront of our industry. And these are all things you’ll learn on our new graduate programmes and internships.
We’ve worked hard to design the most innovative, explorative programmes that feed your ambition and curiosity. They’re created for the commercial, creative and digital thinkers of tomorrow. We aim higher and learn from others, constantly pushing the boundaries, and we’re proud to be going through a digital, data driven transformation that will change the future of retail.
Join us, and you’ll be part of a diverse community of inspired graduates and interns. We believe in straight-talking, so you’ll meet like-minded individuals with a shared desire to make ideas happen and reinvent an industry. Roll up your sleeves to work on real-life, high-profile projects every day, and learn advanced skills through structured mentoring to guide you towards reaching your ambition.
This is your chance to rewrite the future of retail.
Recruitment Process
Our applications open in the autumn. Closing dates vary depending on the programme, and we sometimes close programmes sooner depending on application numbers. That’s why we recommend applying early.
The application process might include:
A 45-minute online assessment:
You will be presented with a range of hypothetical scenarios you may experience at M&S. Whilst they are not timed, we suggest putting aside 45-60 minutes.
A video interview
Attending an in-person assessment centre with peers at the location of the job role you have applied for.
We’re committed to supporting anyone who needs reasonable adjustments to be made to their application process. We’ll give you the opportunity to highlight these at the start of the application process. Most of our assessment are untimed and we’ll make you aware of any timed elements in advance.
Culture & Values
We all share the same goal of transforming retail forever. We tell it as it is and work together to achieve great things. But it’s our differences, and our individualities that inspire us to get there. Here, we welcome people from all backgrounds, abilities, genders and orientations to join us
Equality, Diversity & Inclusion
We disrupt and innovate because we know that when people can bring their whole selves to work, they can bring their best selves to work. To help up recruit, retain and develop diverse talent, we have targets in place for ethnic minorities and women in leadership.
We’ve also introduced an inclusion training programme for all our colleagues, along with internal inclusivity networks to help colleagues to form allies and have their voice heard.
Sustainability
As the sustainability challenges we face become more urgent, we’re putting all of our energy into becoming a net zero business. We’ve set big targets, transforming ten key areas, including the reduction of waste and emissions, sourcing more sustainable raw materials, trading ethically, and helping our customers lead healthier lifestyles.
We pledge to:
Ensure all our packaging is recyclable by 2025
Reduce plastic food packaging by 30% (1 billion units) by 2027
Double the number of vegan and vegetarian products by 2024
Redistribute 100% of edible surplus by 2025
Halve food waste by 2030
Source 100% of our soy from verified deforestation-free regions
Responsibly source 100% of our palm oil by 2025
Only use 100% verified recycled polyester by 2025
Reduce carbon emissions by over a third by 2025 and more than half by 2030
Career development
We’re hands-on and committed to aiming higher. You can take part in a unique development programme that inspires personal and professional development and supports you to realise your potential and achieve your ambition. We say it, we do it - it’s just one of the many ways we invest in your development.
This is where your future starts - join us in an Early Career role at M&S and be on the front line of the retail revolution. We’re building the next era of M&S, and this is your chance to get stuck in, make bold decisions, and shape it.