Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean.
At Welsh Water we're not for profit – we’re the only water company of our kind in the UK. We don’t have shareholders. This means that we’re able to keep bills down and put every single penny we make straight back into looking after your water and beautiful environment – now, and for years to come.
We think it’s a much better way of doing things, allowing us to keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.
Our 3,000 colleagues are some of the most skilled and respected people in the industry. We work to serve customers in most of Wales, Herefordshire and communities along the English border, whether it’s our customer experience advisors helping customers with their bills, or sewer operatives unblocking our pipes. We’re passionate about what we do.
When you work for Welsh Water you’ll be joining a company full of individuals who take pride in their work and the business. In fact, we would go so far as to say that we have a unique culture – where people are committed to delivering excellent service, and where quality really counts - you could be one of them!
In return, we are passionate about looking after our colleagues, offering rewards and benefits that rival many within the industry. Salary, holiday entitlement and rest breaks are aligned to our own benefits from day one.
Culture and values
To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we will deliver on our vision by living our core values and demonstrating the core behaviours that underpin them.
In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.
Equality and diversity
We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work.
To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.
In essence, ours is a company based on trust, openness, respect, commitment, and honesty. A company that our colleagues are proud to work for