12-month Internship Program: Global Operational Resiliency Intern

Role Purpose

The Global Operational Resiliency Intern will support the execution, coordination, and continuous improvement of State Street’s operational resilience program. The role provides exposure to a global financial services environment and hands-on experience working with the Testing Centre of Excellence (TCoE), Third-Party Assurance, and Resilience Transformation initiatives.

Our 12-month Intern Program is designed for high potential students, like you, into our most impactful roles preparing you for future success. From day one you will be exploring a collaborative and dynamic environment and company culture, and you will receive:

• A structured learning and development program, specific job-related trainings, professional development, and soft skills trainings.
• A buddy who can offer you their experience, knowledge, and guidance throughout your internship.
• Dedicated networking events for the Interns.
• Leadership and business-related sessions with Senior Management.
• Possibility to grow your professional network by joining Employee Committees including: Professional PWN, Families Network, Disability & Inclusion Network, Pride & Friends Network, Environmental Sustainability Network.

Program dates: 22 June 2026 – 21 June 2027

You must be available to participate in the program in person in the UK, starting from day one and for its full duration. You are required to work from the office 4 days a week.

Key Responsibilities

Testing Centre of Excellence (TCoE)

• Assist in planning and coordinating resilience testing exercises.
• Prepare test scripts, participation packs, and post-exercise documentation.
• Collect, consolidate, and quality-check testing data.
• Track remediation actions and lessons learned.
• Support maintenance of playbooks and SOPs.

Third-Party Assurance Support

• Assist with intake, tracking, and review of third-party assurance questionnaires.
• Support analysis of vendor responses and identify risk indicators.
• Maintain central logs, dashboards, and evidence repositories.
• Prepare supplier risk ratings and summaries.
• Coordinate information requests with stakeholders.

Transformation & Continuous Improvement

• Support process mapping and workflow optimization.
• Assist in designing dashboards, metrics, and KPIs.
• Conduct research on best practices and regulatory expectations.
• Contribute ideas for tooling enhancements and automation.
• Participate in governance and data quality workstreams.

What you will learn during the internship program

• Exposure to global operational resilience standards and regulatory expectations.
• Understanding of how a major financial institution prepares for and recovers from disruptions.
• Experience with cross-functional global teams.
• Insight into third-party assurance and testing methodologies.
• Practical skills in reporting, workflow management, and problem-solving.

Education & Preferred Qualifications

Candidates should be:

• Undergraduate students with a minimum 2.1 honor’s degree or equivalent (predicted) in Business, Risk Management, Information Systems, Computer Science, Cybersecurity, or related field.
• Prior experience in financial services, technology, or operational risk helpful. Interest in operational resilience, third-party risk, or risk governance.

Skills & Competencies

Technical & Analytical

• Strong analytical and problem-solving skills.
• Ability to assess information and summarize insights.
• Proficiency with Microsoft Office; Power BI is a plus.
• Interest in technology, cybersecurity, or operational risk.

Communication & Collaboration

• Clear written and verbal communication.
• Ability to work with global teams.
• Comfort engaging with SMEs and managers.

Organizational & Delivery

• Strong attention to detail.
• Ability to prioritize multiple tasks.
• Works independently within structured frameworks.

Success Criteria

• Produces high-quality analysis and documentation.
• Identifies opportunities for process improvement.
• Builds strong stakeholder relationships.
• Demonstrates reliability and curiosity.
• Contributes positively to testing, assurance, and transformation initiatives.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.