Business Transformation Consulting - Customer Products - Full-Time Graduate - Edinburgh

What does this team do?

From websites to platforms, apps and more, we help businesses create experiences for their customers. We use technology and creativity to build these new products, services, and ways of working, so we can make customers happy and help businesses grow. We work with clients to understand what their customers really want and need, and then we use design, technology, and marketing to create solutions that meet those needs.

The team you would be joining within Deloitte Digital would be: 

Customer Products

Helps clients deliver and operate enterprise customer experience capabilities across marketing, commerce, sales, and service by providing multi-year process, platform, and data operate services that align with company growth ambitions.

What skills and academic qualifications do I need?

You’ll need to have obtained or be studying towards a minimum 2:1 in any degree discipline and have graduated by September 2027 for the Autumn 2027 intake.

We have identified 10 core skills that are essential to all our roles in Early Careers. To learn more about these skills and their detailed descriptions, please visit the 'Discover What We Look For' section in our Candidate Zone.

What kind of work will I do?

The kind of work you will do will differ depending on the area within Deloitte Digital, tasks across the areas of Deloitte Digital include:

• Help deliver projects for our clients, being a valuable member of the team from day one, collaborating with diverse and talented team members to help solve problems, improve performance and generate value for clients.

• Every project is different, but some examples of responsibilities include:  

  • Creating innovative deliverables for our clients including materials for workshops, communications, project plans and progress reporting. 

  • Participating in project workshops and meetings alongside our clients – contributing to discussions, taking actions and minutes.  

  • Develop and maintain strong client relationships by providing exceptional service, understanding their needs and consistently exceeding their expectations with innovative solutions.  

  • Provide expert advice and assistance to our clients, tailored to their needs.  

• You will deliver tangible, positive changes for public, private, and financial service organisations. 

• You will learn new project management methods in a collaborative, team environment.

Where will I work?

At Deloitte we recognise how important face-to-face interaction is for your development in a new role. We also understand that our people need flexibility, which is why we operate a hybrid system, with a combination of office and home working. If you’re in a client-facing role, you might be expected to attend client sites on certain days, while your meetings will be a mix of online and in-person events. Please note your final assessment and induction will also be in-person, to give you the opportunity to network and build relationships.  

All our workspaces are accessible, however, if you require further flexibility due to a health condition or caring responsibilities, please discuss this with our team. You can find further information on our parent and carer policies here.